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HP Accidental Damage Warranty and Costco

post #1 of 10
7/28/06 at 12:05am
Thread Starter 
Was thinking about ordering a dv8000t from Costco but I noticed they do not give you the option to purchase the accidental damage warranty that is on hp's site.

Is there no option for this on Costco? If so, will reconsider if I will get this type of warranty or not. Thanks.

Gary
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post #2 of 10
7/28/06 at 9:45am
Quote:
Originally Posted by huntnyc
Was thinking about ordering a dv8000t from Costco but I noticed they do not give you the option to purchase the accidental damage warranty that is on hp's site.

Is there no option for this on Costco? If so, will reconsider if I will get this type of warranty or not. Thanks.

Gary

Same situation. Mine shipped from Costco two days ago. I did not buy the warranty through Costco b/c I wanted the 3 year accidental with it. Called HP and they said I can buy it through them. So when it shows up I'll either buy it from the HP site, or call them directly. No problem there...
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post #3 of 10
7/28/06 at 9:56am
Thread Starter 
That is great to know. It is funny that on the business side when I was considering the nx9420 from buy.com, the Hp people told me I could not buy an onsite warranty through them if I bought it somehwere else. Maybe the consumer line is different or maybe the person did not know what they were talking about. Thanks.

Gary
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post #4 of 10
7/28/06 at 10:21am
Quote:
Originally Posted by huntnyc
That is great to know. It is funny that on the business side when I was considering the nx9420 from buy.com, the Hp people told me I could not buy an onsite warranty through them if I bought it somehwere else. Maybe the consumer line is different or maybe the person did not know what they were talking about. Thanks.

Gary

The warranties for these systems are not onsite, they are express repair. Hopefully it is quick whatever it is. It almost caused us to get another system because my wife really wanted in home.
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post #5 of 10
7/28/06 at 10:37am
The EW warranties are cash cows for HP... They will sell you an EW after the sale.

BTW: At the time I purchased a unit thru Costco there was NO option for any kind of insurance.

I see my calls to the executive offices,/e-mails about offering insurance did not totally go unanswered.
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post #6 of 10
7/28/06 at 11:12am
Ok if you got the 3 yea wrrety avable at costco, anyone know how much i well be to add the 3 year accadental after the fact ??
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post #7 of 10
7/28/06 at 12:01pm
Quote:
Originally Posted by GT_Hawk
Ok if you got the 3 yea wrrety avable at costco, anyone know how much i well be to add the 3 year accadental after the fact ??

Don't know if you can. Call HP directly and ask them. If you just got it from Costco, maybe you can return the warranty (b/c the 6 month return policy) and just buy the new warranty from HP directly.
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post #8 of 10
7/28/06 at 1:42pm
Thread Starter 
HP Rep told me you could buy the Accidental warranty after purchasing somewhere else but after you have the warranty 21 day, no refund on it evern if you return the computer within the 6 month time frame of Costco.

Gary
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post #9 of 10
7/28/06 at 8:09pm
Quote:
Originally Posted by huntnyc
HP Rep told me you could buy the Accidental warranty after purchasing somewhere else but after you have the warranty 21 day, no refund on it evern if you return the computer within the 6 month time frame of Costco.

Gary

That's why you buy it on the 181st day of ownership.
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post #10 of 10
7/28/06 at 8:41pm
Thread Starter 
Great point. Don't mean to get off topic but right now about the only thing keeping from buying this machine is the dreaded keyboard problem. I almost recall that there were keyboard problems with my old Presario x1000 but with a Bios update those were fixed and it is still one of the most well built machines I have had. May have to pull the trigger soon. Thanks.

Gary
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