I bought a Toshiba Satellite A100-S221TD Notebook on 5/23/06 to make the deadline for the purchase for the rebate which was 5/31/06. I mailed it in on 6/8/06 to make the 6/30/06 deadline for the mail-in and included the UPC label and all other required documentation. I got all the forms directly from the product links to the rebate center for this notebook and now Toshiba tells me I have the wrong forms, they didn't get the UPC label and I missed the purchase and mail-in deadline which they say is a month short of what the product info stated on the forms. I doubt that I have any recourse as their response was that "Toshiba reserved the right to process any rebates and I can't prove where I got the forms or when I mailed it." I will not be purchasing another Toshiba in the future. I'm very disappointed with the customer service (or lack thereof) for a product that has a good reputation and offered a good rebate, which is why I bought it in the first place. Please make sure if you by something that qualifies for a rebate that you document, document, document, including website links or risk losing it.
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8/3/06 at 3:10pm