Originally Posted by thefish828
Could you let me know how you went about asking them and getting this? I ordered a laptop in july and didn't get the backpack, plus i had to pay for my system restore CD. Any help would be greatly appreciated.
wow dude that's sad... grow some balls but i'm willing to help ya out
. 2:15:23 PM\t\tSystem\tConnecting to server. Please wait... 2:15:23 PM\t\tSystem\tThank you for using Dell Chat, a representative will be with you soon. 2:15:23 PM\t\tSystem\tYour chat session will begin shortly. 2:15:25 PM\t\tSystem\tYou are now being connected to an agent. Thank you for using Dell Chat 2:15:25 PM\t\tSystem\tConnected with X 2:15:28 PM\t\tX\tAt the end of this interaction you may be offered the opportunity to provide me with feedback through a survey in the top portion of this browser. Please do not close the window until you have had a chance to provide feedback. You may rate this interaction on a scale of 1 to 9 (1 being worst and 9 being best). I appreciate your feedback. 2:15:30 PM\t\tX\tThank you for contacting Dell Customer Care. My name is X. 2:15:32 PM\t\tX\tHow may I assist you today? 2:15:46 PM\t\tYou\twoah that was extremely quick! 2:16:32 PM\t\tX\tHello Soul. 2:16:38 PM\t\tX\tHow are you today? 2:17:12 PM\t\tYou\tokay last month I order 3 E1405 from you guys!! and every single turn out great but i heard I was suppose to recieve a backpack for them? cause i order it during july 2:17:33 PM\t\tX\tThank you for the response. 2:17:39 PM\t\tX\tI will try my best to assist you with this. 2:17:41 PM\t\tX\tFor verification purpose, may I have your address on the account please? 2:17:55 PM\t\tYou\tof course 2:17:59 PM\t\tYou\tthe shipping or billing? 2:18:18 PM\t\tGautam Sood\tMay I have your billing address? 2:18:42 PM\t\tYou\tusually billing
! so it's -nope- 2:19:07 PM\t\tX\tThank you for the information. 2:19:09 PM\t\tX\tPlease allow me 2-3 minutes while I check my records. 2:19:48 PM\t\tYou\tright on 2:21:12 PM\t\tX\tThank you for staying online. 2:21:13 PM\t\tX\tI appreciate your patience. 2:21:25 PM\t\tX\tSoul, promotions vary from day to day. 2:21:44 PM\t\tX\tIt is not possible to apply the promotion on an existing order. 2:22:09 PM\t\tX\tHowever as a valued customer I will arrange for the backpack to be sent to you. 2:22:19 PM\t\tYou\t
! 2:22:32 PM\t\tYou\tyou almost got me there! 2:22:35 PM\t\tX\tMay i have the ship to address for the backpack? 2:23:17 PM\t\tYou\t-nope- 2:23:32 PM\t\tGautam Sood\tThank you for the information. 2:23:58 PM\t\tGautam Sood\tI have arranged for the backpack to be sent to you. 2:24:16 PM\t\tGautam Sood\tThe order number for the backpack is X. 2:24:35 PM\t\tGautam Sood\tIt is estimated to be shipped to you within 3-5 business days. 2:24:39 PM\t\tGautam Sood\tIs there anything else I can assist you with? easy as pie...
3 packy commin in