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post #21 of 35
Thread Starter 
formatted the laptop. reinstalled osx, problem gone?

i read a thread on osx hints.com that sometimes bootcamp/xp drivers can do the very thing listed in my post.

have to keep an eye on it though. i did everything apple told me todo yesterday, and they came to the conclusion also that the machine needed work.
post #22 of 35
Hopefully it's a side effect of Bootcamp, but I can't see why that would be so.
post #23 of 35
Thread Starter 
i read a thread somewhere where it says that bootcamp install affects the video drivers. this would make perfect sense to the result i had, but i agree. im going to play more with bootcamp on my frsh install (of course backed up now with CCC
post #24 of 35
Quote:
Originally Posted by chevyrulz099
i agree somewhat with you tri, i love my macbook. but one of the main reasons in purchasing a laptop is for warranty support, which to say the least, WAS A JOKE TODAY. I think i handled it rather well, if not beter than most people would have.

i guess it's a matter of perspective. i've had the whole "on hold, transferred, and then disconnected when the next operator tries to pick up". it's happened w/ my cell phone company, my cable company, power company, etc, on various occasions. it's certainly annoying, and it doesn't happen regularly, but it does happen. i guess i've just come to expect that it may happen at some point, as un-fun as it may be. some of the coolest customer service calls i've had have involved them asking me for my phone number at the beginning in case such a disconnect happens. i was like, "duh?! that makes so much sense!"

complete tangent, it'd be cool as hell if they'd do that as well as issue u a case # along with the phone data. that way on disconnect if u couldn't get back to the operator right away u'd still have a means to pick up where u left off. i.e.-if i'm on the phone for 1/2 hour and get disconnected, and don't have time to potentially wait on hold for another call because of an appointment, i could still get back to them or vice versa at a later time.
post #25 of 35
Thread Starter 
its been confirmed. once bootcamp is uninstalled and the partition for xp is removed, the video problem pops up!

yuk. seems like an uninstaller problem, maybe it doesnt get all the left overs.
post #26 of 35
I never installed bootcamp on either machine, so I don't think it's boot-camp related.
post #27 of 35
Thread Starter 
i think it is on mine, i havent installed bootcamp this time, and will keep an eye on it. if it starts again, then i will go right to apple, and not take no for an answer this time!
post #28 of 35
Thread Starter 
not a bootcamp issue. it did it again today, ill have to see what apple can do. i had to do the apple-opt-p-r thing to get it to go away, so of course its not doing it this second!
post #29 of 35
Ugh. Why is it that Apple can never seem to get first revisions right?
post #30 of 35
Not to add insult to injury, but first rev. products are generally a rushed prototype for any company.

My 'guess' is Jobs wanted these 'out the door' by a specific time, and they didn't get enough bench testing time, so the consumer gets that job.

What really 'shocked' me personally was the very same issue happened on two 'brand new' machines within a few weeks of each other. If it happened one time, then it's just a fluke to me, but twice on two machines is a either a bad production run, bad design, or poor/cheap components.

If it was a software issue, it would be fixed by now through an update, but my 'guess' is Apple has already dispatched an internal memo that says, "If you see 'this'....then take it back, exchange, refund, repair, etc..". In a few weeks/months, there will probably be a "Repair Extention Program" like there was for the iBook G3s and the iMac G5s.

I know Apple is not the only company who has this type of issue w/ first revisions, but when you go to their support site, there's 3+ links for Repair Extension Programs...something I've yet to see on any other mfgs site. The only other computer manufacturer I can recall to have such "issues" w/ their notebooks was Toshiba when the P4 models came out. They decided to put a P4 desktop series chip into a Satellite model, which was grossly under-cooled. My g/f at the time had this model and it went back to Toshiba 3x before they gave her a different model. A few months later, she got something in the mail about a "Class Action Suit against Toshiba" because of that specific model she had. To date, I think Toshiba is still working around that debacle by either replacing or constantly repairing the machine. However, the model she got in exchange was P3-M series that didn't have any problems. They compensated her w/ extra RAM and DVD burner.

My best friend and his wife owned an iBook G3 900Mhz model that went in 4x in 2 years time for the logic board issues. Apple finally gave them a new G4 model, but only after they said they were going to go to small claims court and try to get their money back for the machine. The G4 model they got hasn't had a problem since they got it, but they both said, "It's our last Mac". Which is sad because I really did like the iBook line.... The 900Mhz was far from a first revision of the iBooks, so Apple no doubt knew of the problem(s) that plagued the G3 line. Whether or not it was a manufacturing or engineering problem, the fact is they were being sued because of it and that's why you have an open-ended warranty on those lines (hence why they keep extending the warranty exp. date).

I would really like to see Apple do well, but it seems their shift in focus has been to leave both manufacturing and QC to the contract manufacturers. :-(
post #31 of 35
Thread Starter 
well my macbook is set to go in the mail in the next few days. the guy on the phone said it will probably get a logic board replacement. im hoping it fixes all the other issues with the moooo, and the heat as well.

im assuming there will be some heat in something thats so high spec'ed in a little space, so im not really worried about the heat. and i have actually grown used to the moooo. but again, not enough to be happy that its there.

ive never owned a mac, so we'll see if apple gains my trust for future products with this wacky macky!~
post #32 of 35
u might wanna make an issue of the moo, as it's going in for work anyway. if u can point them in the direction of threads in other forums regarding generic fans being replaced by labeled ones in the macbooks, and the issue being resolved, maybe they'll take care of it while it's in.
post #33 of 35
Thread Starter 
theyre going to install a new logic board from what i hear. im going to attach a few papers in the box so they can read them. the mooing will be listed, and i will find all the sources i need to get things replaced!~

i had to reset the prm today to get all my files off of it. its now booting fine, but im sure not for long. ive got pictures for them anyways
post #34 of 35
Quote:
Originally Posted by DarthCheney
snip...


I couldn't believe the amount of problems you had. It sucks that you finally went out and bought a PC instead but I honestly can't say I blame you. After having to go back and forth so many times I probably would've done the same thing...well, maybe not, since I really don't want to use Windows again, but I'm sure the thought would be running through my head

I just can't understand why there have been so many problems...Apple said they even Asked Sony to help them build the new laptops. And the iMacs, from what I understand, have had virtually no problems since the switch, so I just have to wonder what went wrong.

But I also have to wonder how many people aren't having problems as opposed to those who are. But considering you, DC, had, what?, 3 bad laptops I'd have to think that the percentage is kind of high because that's just incredibly improbable to get three bad ones like that all in a row. I'd wear a helmet outside from now on in case any stray meteors decide to hit you
post #35 of 35
Quote:
Originally Posted by Kakaze
But I also have to wonder how many people aren't having problems as opposed to those who are. But considering you, DC, had, what?, 3 bad laptops I'd have to think that the percentage is kind of high because that's just incredibly improbable to get three bad ones like that all in a row. I'd wear a helmet outside from now on in case any stray meteors decide to hit you

LOL... yeah, no kidding.. My g/f said kind of the same thing too.

The Fall semester hasn't started yet for me, so I never took either out of the house, so it just sat on the table in my bedroom. I did notice that the MBs got hot but they had plenty of circulation underneath. Then, after a few days... :-(

The Powerbooks worked fine in that respect, but it was Apple's Repair Depot (Flextronics) and a zealous Genius that killed it...
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