Originally Posted by xfaega
2006CBR1000RR - wolf1306 has a good reason for getting upset. By law Dell will have to honor this because of a law that states that if a company sells something that is advertised with the wrong price or item they must honor it. So if Dell put the wrong description then not honor what is written this is call the dishonest act that means fails advertisement. Contact the BBB let them know what just happened and I'll garanty Dell will send you your LCD. The same thing happened to my Dad. He ordered a new Desktop with the Dell upgrade 24" LCD and they sent him a 19" LCD because someone put the order in. So my dad called dell and they gave him the same thing that they are doing to you. He called the BBB and they sent him the 2407LCD. Make sure you have actual proof of typo error. Because if my Dad didn't have the documents to backup his complaint he would have been stuck with the 19"LCD. I hope this will help.
No, this isnt the case here, wolf ordered this system:http://www.notebookforums.com/post2332159-39.html
Intel Core Duo processor T2600 (2.16GHz/667Mhz)
9 Cell Primary Battery
Bluetooth Wireless Card
17 inch UltraSharp Wide Screen XGA+ Notebook Screen
3945 802.11a/g Wireless Mini Card
Genuine Windows XP Pro
2 GB DDR2 SDRAM 677MHz (2 DIMMs)
130W AC Adapter
120 GB EIDE Hard Drive (5400 RPM)
512MB NVIDIA Quadro FX 2500M (dedicated), OpenGL
8x DVD +/- RW w/dbl layer write capability
And that is exactly what he got. It does not say anywhere on this order that he was getting an WUXGA True Life. In fact True Life is not an option on the M90.
I know Dell makes its share of mistakes but this was not Dell's mistake.
You made a mistake and you can either return the system and order the configuration you want or call Dell and order an WUXGA LCD for full price and install it yourself. Dell does not allow you to make changes to a outlet system.