Here is my story, i have an exchange coming for my xps 1710, cause it wont boot up ,and they said it needs to be replaced. Dell says they are sending me out an exchange, and they said i should get it in about 10 days.Well i contacted them and they are telling me ,that it is still waiting to be processed and hasnt been approved yet. What? what do you mean it hasnt been processed yet? they put in the exchange order on 8/6 .So why is it taking so long to get this laptop to me? I am so pissed at Dell right now. Anyone else go through this with exchanges?
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8/16/06 at 7:02pm