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Cd Drive Not Working!!!

post #1 of 8
8/20/06 at 12:38pm
Thread Starter 
hello,

when i open my computer, the cd drive icon is just not there. also, no matter which CD i put in, the drive does not detect it.i know it is working, as the green light comes on when the cd is inserted, but the cd wont start. any help or ideas whats wrong?

thanks,
- awm
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post #2 of 8
8/20/06 at 12:46pm
is it disabled in the device manager?
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post #3 of 8
8/20/06 at 12:49pm
Try this, shut off your laptop take out the cd media bay and restart your laptop without the cd media drive. after windows has started and gone through it's gossss for sacking start shut is off again. Put back the cd media drive and restart the laptop again. When windows starts up it should do one of these things. It will see it as a new hardware and ask you to install drivers for it or it will see it and put the cd icon it the my computer section. I hope this will help. This is what I had to with one of my older Inspiron laptop.
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post #4 of 8
8/20/06 at 2:47pm
Same thing happened to me in my 9300. One day I put a cd in, didn't recognize it and I couldn't find anywhere on my computer that it detected a cd/dvd drive, very weird. I tried reinstalling the driver for it from the Dell website but as because it didn't see a cd/dvd there, it couldn't install. Fortunately there was some times that the drive magically came back and was on the computer just like normal, but not most of the time. When it was there I tried installing the driver but it didn't help it kept doing the same thing. Fortunately then I found out that if I put it in standby and bring it back, the drive always showed up, so I found a loophole. Try this and see if it works for you.

My next idea would've been taking out the drive and putting it back in but after awhile my drive stopped vanishing and my comp worked just like normal. Really weird i know, but in my case, as long as it's not broken no need to fix it. good luck
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post #5 of 8
8/20/06 at 3:02pm
here's the solution..
open the Registry and navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.
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post #6 of 8
8/20/06 at 5:04pm
Common problem that comes up with systems either running or recently removed roxio or sonic.
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post #7 of 8
8/20/06 at 5:47pm
Quote:
Originally Posted by av8or
here's the solution..
open the Registry and navigate to HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.



For those of you wanting more information about the above fix, check out these KnowledgeBase articles...

http://support.microsoft.com/kb/270008/en-us

http://support.microsoft.com/kb/320553/en-us

http://support.microsoft.com/kb/314060/en-us <---- This one offers a Guided Help download

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post #8 of 8
8/20/06 at 6:17pm
Thread Starter 
Quote:
silicon??? is it disabled in the device manager?

actually, it was enabled. so i disbaled it and enabled it again just to see if it works, but din't

Quote:
PEBKAC Common problem that comes up with systems either running or recently removed roxio or sonic.

hmm. interesting. i think i did have roxio which i deleted. i will keep that in mind - thanks

and thanks for all those helpful links Krayziepop

finally, i did get the drive to work and this how. thought i would just let all you guys know and anyone else reading the post, might be helpful

i simply uninstalled the cd drive from device manager. then reinstalled it from add new hardware (it searches for new hardewares that are not installed). just finds the drive, installed it automatically and now it is working fine.

guess just an alternate solution to all the real good ones out there too. thanks alot , appreciated

- awm
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