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The invasion continues: Episode m5550 - Page 2

post #21 of 49
9/8/06 at 3:55pm
Same thing happened to me. I'm calling them this afternoon to find out.
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post #22 of 49
9/11/06 at 7:32pm
Thread Starter 
okay wtf

my lappy's been in phase 5 since i think tuesday, it went into phase 6 on thursday for a few hours then back to 5 in the afternoon, now its monday and its still on phase 5 so i called alienware and they said that my laptop would go into production "maybe wedensday"

so this whole time i've really been in like phase 3 but its displayed 4-6

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post #23 of 49
9/11/06 at 11:14pm
Quote:
Originally Posted by Chodorovski
okay wtf

my lappy's been in phase 5 since i think tuesday, it went into phase 6 on thursday for a few hours then back to 5 in the afternoon, now its monday and its still on phase 5 so i called alienware and they said that my laptop would go into production "maybe wedensday"

so this whole time i've really been in like phase 3 but its displayed 4-6

Cheh, you're still doing better than me. It took them just over two months to get my m5500 built, tested and shipped.
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post #24 of 49
9/12/06 at 12:19am
Quote:
Originally Posted by Chodorovski
okay wtf

my lappy's been in phase 5 since i think tuesday, it went into phase 6 on thursday for a few hours then back to 5 in the afternoon, now its monday and its still on phase 5 so i called alienware and they said that my laptop would go into production "maybe wedensday"

so this whole time i've really been in like phase 3 but its displayed 4-6

Happened to me too... lame.
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post #25 of 49
9/12/06 at 9:46am
Thread Starter 
WTF!!

now i'm on Phase 3
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post #26 of 49
9/12/06 at 3:33pm
Quote:
Originally Posted by Chodorovski
WTF!!

now i'm on Phase 3
They need to revamp their web-based order status, as that happened to me. I went from phase 5 to phase 1. when I ordered my m5500 back in april. I had to call CS to get the real phase number, and the total time from ordering to receiving was 1o days...
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post #27 of 49
9/15/06 at 2:59am
Chodorovski thanks for the Sig! My m5550 was returned and i reordered another one with the duo core 2. I should get back to working oh PS... nice job!
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post #28 of 49
9/15/06 at 12:04pm
Thread Starter 
thanks

ZOMG PHASE 9
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post #29 of 49
9/15/06 at 12:29pm
Quote:
Originally Posted by Chodorovski
thanks

ZOMG PHASE 9

Congrats!
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post #30 of 49
9/15/06 at 1:58pm
Thread Starter 
Quote:
Originally Posted by Bryan'sM505x
Chodorovski thanks for the Sig! My m5550 was returned and i reordered another one with the duo core 2. I should get back to working oh PS... nice job!

if you give me your new stats i can ramke that one this afternoon(and do a little better)
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post #31 of 49
9/17/06 at 3:04pm
m5550 or m9700? not sure yet lol... i will keep everyone posted thansk
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post #32 of 49
9/18/06 at 9:42pm
Thread Starter 
my tracking information says "departed from Orlando Florida" and has been there since saturday morning

is that normal? its been 1 3/4 business days and its still on the road?
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post #33 of 49
9/20/06 at 8:19pm
Thread Starter 
WOOOOOT!!

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post #34 of 49
9/20/06 at 8:39pm
I'm guessing from your sig that it's there.
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post #35 of 49
9/20/06 at 8:46pm
Thread Starter 
yes that is correct

the pics shall come later
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post #36 of 49
9/20/06 at 8:52pm
Quote:
Originally Posted by Chodorovski
yes that is correct

the pics shall come later
Congratulations!
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post #37 of 49
9/20/06 at 11:36pm
COngrats! keep us posted and crossing our fingers that the random shut down issue is fixed!
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post #38 of 49
9/21/06 at 12:30am
Congrats on your Alien's arrival, Chodorovski!

And Bryan (I say this in the nicest possible way, so please don't be offended) - we've no evidence that the random shutdown issue is a universal problem with every machine...so, if Chodorovski's computer doesn't have the issue - it doesn't mean it's "fixed"...just that it's working as it should. btw...what did you decide to do after returning yours?
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post #39 of 49
9/21/06 at 2:55am
ummm I'm waiting for AW to put my newly ordered m5550 in production. It just appears that this "Issue" is happening with the m5550/m5750 models only. I dont know what to think anymore... They recieved my m5550 on 9/11. IF they dont take care of my order soon I will just eat the restocking fee or contact my CC company to see if they can do anything. Why should I pay for their mistakes? Clearly I'm not the only one with this issue so don't feel offended if I'm not in the best mood... especially since I spend 5-7 + hours with tech and CS for no reason... CS opens 9-7, the hours I work so it's super inconvient for me to waste my lunch hour calling these clowns. The m5550 should have worked right out of box PERIOD! What a waste of over a month of life waiting for this laptop. IS it worth it??? We'll have to wait and see!
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post #40 of 49
9/21/06 at 5:06am
Bryan...I absolutely understand your frustration. I've been through it once myself. It sucks that your computer didn't work perfectly out of the box...I'm not sticking up for Alienware here - just making the point that not all of the m5550's have had problems. It's also disappointing that it's taking a while to get the new one to you. I hope, if you decide to hang in there, that the new one works perfectly for you.
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