so I called alienware again, because after testing my system again for several hours I remarked, that the fan just startet running at max without any reason.
the point is at the beginning (the first time the cpu temperature raises over the 40°C limit) the fan runs high for about 4 min, then he stops. The second time the temperature raises over the limit the fan starts again but then he stays on for an undefined amount of time, even if the temperature is again far away from the limit.
so as I said before, I called alienware this morning. I had luck, because I could speak directly to a technician. I explained the problem again, and I told him the only explanation I had was the fact that I had the newer bios version. wiccan and guerilla have the old 1.00.01AL and they don't have any problems, but me and chris we have the newer 1.00.02.AL. for me this is the only hint. everything else can't be the source of the problem. I told this to the alienware guy, I even told him about you guys ^^. now he said to me he would contact his technical supervisor and within 2 days I would get an answer. he said they would try to find that older bios version and would test everything. and if this is the solution to the problem I would get the older version. in any case now they are doing something and I hope they'll find a solution.
now another question to you guerilla or wiccan.
could you please describe exactly how your fan is doing.
as I understood your fan is running all the time but at low rpm, and rarely has to turn up high? is that correct?
because mine is off. and as the temperature passes the limit it runs at full speed. wich is a really stupid system. it is much more intelligent to let the fan run all the time at low rpm. whatever, chris have you made the same observations? is your fan off and then turns on?
plz guys give me more information. :-)
I love my system but this fan is just killing me. everything worked superb. I had the laptop within 10 days. everything works fast, the design, the handling everything is marvelous. only that fan is destroying everything. :-(