Originally Posted by Metal-Box
Did you do that while having AW tech support on the line with you?
No. I have been flashing BIOS on motherboards on my home built systems for years now, so I did not feel the need to call them. I just downloaded it, and did it myself. It was very straight forward.
I am aware of the following note on the Alienware website:
CAUTION: Improperly updating or flashing the BIOS CMOS chip on a motherboard can damage it to the point of rendering it useless. Accordingly, you should perform this BIOS update only with the assistance of an Alienware Technical Support Representative. Performing this BIOS update without such assistance will void your system's warranty.
As far as the warranty goes, I have my own school of thought on this:
Yes, if my machine had failed in the middle of the BIOS update and turned into a brick, I'm 100% sure I'd be SOL and Alienware would have every right to say "You aren't covered under warranty because you flashed the BIOS yourself...".
However, if 4 months from now, the GO 7600 craps out and I have to send the machine back for repair, I highly doubt they would deny me warranty coverage. They probably would not even notice that I had flashed the BIOS myself, nor would I bring that to their attention. In fact, I wanted to, I could call them any time now and and simply pretend
I am flashing the BIOS for the first time, if it came to that.