I think they do P&G. Last AW rig I built it didn't change Phases over the weekend but I remember skipping from Phase 6 on Friday to 9 on Monday (It was a laptop, the 7700). Plus it would be REALLY stupid to NOT have anyone working on those computers after all the stuff is in (except FX..) with all the orders they have backordered.
Anyways I finally figured out the Phase swapping thingy going on. I spoke to somone that seemed pretty sure of what was happening. He had no accent which was a first for the CS dept. over there.
For those of us that e-mailed back (and not called instead to do the order change from the FX) there will be a day or 2 delay. AW gets too many emails on firstname.lastname@example.org
whereas with a Phone call you can have them do it right away.
So when I went into Phase 5, it was actually the order with the AlienFX STILL in my order, just like what happened to BigPun. When they emailed me back saying my order had changed to remove AlienFX, it takes 2 more days for the change to actually go through so when it did, it went back to Phase 3. After speaking to the rep, he said that I should see Phase 5 back again on Monday when production starts and he also said it should be shipped by the end of next week (1 week from today, Friday).
So we'll see if AW holds true to their e-mail...