Originally Posted by Bryan'sM505x
HH a few of the guys tried reinstall the OS and the random shut off still occurs... hopefully AW will help those guys out like they helped me... but i m not sure if i still want the m5550 after reading this review lol. Oh btw how heavy is this lappy?
They say it's 8.5 pounds in the specs. It seems relatively light to me for it's size. My old m5500 (766) seems heavier. It is pretty big though so I can understand why some people stick with the 15" models...
I did see a couple people that had the shut downs the reinstall didn't help. Understand with current hardware, it's made to shut down before it damages itself or something else in the system. While it's not normal for a system to shut down like that, it could be anything from the memory (most likely) to an overheating gpu or cpu, or a bad mobo/power supply. All these high performance laptops are packed with high performance hardware, so any issues will likely lead to heat, and that'll shut the system down.
All computer companies have a small percentage of machines that develop issues quickly, in fact if hardware is going to fail due to manufacturing issues it usually does so right away. It's likely a memory stick replacement, or some other part would have resolved your issues, but if they said you can exchange it, why not...