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Originally Posted by WeAreNotAlone
On www.Costco.com , that is the BEST PLACE to buy a laptop due to their NO-HASSLE 180-day return window. .... return it to ANY Costco store and get ALL your money back. (I returned a unit the other day)
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Woof.... 180 days, no hassle return..... that's sweet...... I'll remember that..... Engraved it in my cortex I like "Best Buy", too..... they don't offer the 180 days/no questions return (only 30)... but they have a hell of an "extended warrenty" plan Three years ago.... I bought a Canon S-30 (great camera), and took out a three year extended warrenty on it.... (I do constructin/architecture....plus I like to backpack... so my cameras go to dirty places (like the crawlspace under a house..... ) The S-30 failed after 4 months.... just died....(shit happens) I walked into a Best Buy.... they took a look, and immediately bumped me to a Canon S-50.... very nice upgrade...... so I updated the extended.... and used the S-50 regularly for almost three years..... Anyway.... one week before the 3 year warrenty on the was due to run out (on the first of this month), I walked into a Best Buy (not the store where I purchased the camera), and said "look --all the setting mode icons are worn off the setting dial --because they were PAINTED on.... not engraved.... and just pulling the camera in and out of it's case wore them off -- this is a manufacturing defect.... The Camera works, and the photo quality is great --but it's really hard to use with no icons on the settings dial.... I liked the camera --a lot-- and would have been happy with a new dial --but I had waited long enough that the S-50 was now out of production --so They bumped me to a Canon S3IS..... Major upgrade, absolutely no hassle...... What a sweet new camera.... For the cost of the extended warranty coverage on the old one..... google the two models, and you'll see what I'm talking about.... Naturally, I immedately bought another three year, full replacement warrenty for $60.00.... plus a bunch of accessories I buy a lot of stuff from Best Buy because of that style of doing business..... TV's.... phones, pda's, even major appliances.... Always nice to have vendors who care about customer satisfaction.... it's increasingly rare, IMO