Originally Posted by BIGEE1212
well i've been thinking... my 9300 had the 6800, had the new internet card, had bluetooth, what are the chances of a refurb having the better wireless card and a bluetooth chip ? i dunno, maybe im just anxious, but i reallllly want a good system
Your replacement system with have same specs or better. So if Dell sends you a system without Bluetooth, you can call them and demand a bluetooth module (it's free) and same goes with the screen, video card, amount of ram, hard drive speed, hard drive size, optical drive, and wireless card.
Now the wireless card is a different issue. If you have an aftermarket wireless card, you will have to remove that and put the original wifi card back in. I'm not sure what you mean by "new internet card", so I'm assuming aftermarket wifi card.
If your original system specs came with a 802.11b/g card, then you'll get that or better. But if your original system had an 802.11a/b/g card, then you replacement system will come with an a/b/g wifi card also - or you can request an upgrade of that be mailed also.
As for what specs the system will have, you can call up and give your Case Number. Then ask if your replacement has been shipped. If the system has shipped then you can request the Service Tag of that machine. Then goto support.dell.com and look up the Service Tag.
Disclaimer: Dell will be sending you a system from the Dell Outlet/Depot. This will be refurbished or previously ordered new, but will not be a Scratch/Dent system. Depending on the first system to enter the Depot/Outlet that matches your specs or better will determine what they end up shipping you. Also this depends on your place in line because they have a long line.
Expect 5-10 days before a system is found, and another 3-5 days for it to arrive.
Good luck... and don't even think that it'll be an XPS M1710. You'll get an E1705 with 7900GS at the most. Dell won't shell out an additional 1000$ for an Inspiron. If you had an XPS Gen 2 you'd have a better shot at getting an XPS M1710. =)