good point, but....You have a good point.
Here's the reason why. Let me start off by saying that it was a completely legit post, and given that I was only selling to local buyers and was offering to set it up for them I figured that it was a given.
As for only posting one time, I have been reading in these forums for a long time. I have been searching for a laptop that has the best of everything for like 2 years. I started with a sager and that's how I found these forums. I was a little unhappy with the sager and returned it. Later I found a Fujitsu and fell in love with the screen (which was one of my complaints about the sager I purchased, plus it was huge.)
Now for the Fujitsu, well.....From the moment I got the Fujitsu N3530 I had a problem with the touchpad and the wireless card. The problems seemed to stem from overheating problems. Eventually the touchpad went out completely. I also was dissapointed in the speed options of the N3530 when it first came out (limited you to a 1.66) and no option to get bluetooth built in, which I think is important on a laptop since you can get a bluetooth mouse and not have to worry about having a receiver sticking out from the laptop. One last complaint about the Fujitsu is that I hated ATI video cards cards compared to NVidia's and found the x1400 not performing well with World of Warcraft. I had stopped playng WoW though so it wasn't that big of a deal, but I was still finding myself wishing for more.
6 months after I purchased the laptop I saw that Fujitsu released a new model with bluetooth built in, and when I checked a local notebookshop store, I found that the screen was not color enchanced, so I was again not finding a laptop with everything that I wanted built in. I did find out that the local notebookshop was an authorized dealer for Fujitsu, and I got my laptop out from the car and left it there for repair. Remember at this point it was just that the wireless went out every once in awhile and the touchpad was completely not working.
I got it back in a couple of days (very fast service) and they replaced the touchpad and the motherboard. I was impressed by the speed of the service. The next day though I heard something that sounded like a screw rolling around inside the laptop. In the process of me moving the laptop left and right to hear it rolling around inside of there I think I got it lodged somewhere, so when I dropped it off for the 2nd time I couldn't show them it was rolling around, but I know what I heard and told them such. They had it for 4 hours and said they coudn't find any loose screw or anything else.
I took it home that night and started playing around with it, when the screen went black on me. I could move the screen around a bit and it would come back on for a second then go off again. At this point I was starting to loose my patience and starting to be unimpressed with the local Fujitsu service center's speed of repair, cause they were obviously doing something wrong.
I took it back the next day and they said to leave it there and they would replace a few things, but within a few minutes they tech came back out and said he just fixed some little thing and now it working. I tested it out for a couple of minutes and whatever he did seemed to fix it. I was wrong! When I took it home that night and started playing around with it, about 30 minutes into usage the screen started doing the same thing. I was sooo frustrated at this point, needless to say. Also, I tried to turn down the volume in World of Warcraft with the butons on the laptop with no response. I shut down WoW (cause obviously I can't play it with the screen shutting down on me.) and tested the other buttons on the laptop and now none of them worked (except of course the keyboard buttons, I'm talking about the play, forward, volume, etc.) I shutdown the laptop and went to sleep. Next day I tried to turn on the machine and the power button was also not working.
Sooo, if you've followed my story so far everytime time I got it back from service it has been worse. At this point I called Fujitsu and requested a replacement. They said they needed a chance first to repair the unit before they would issue a replacement. I regretefully agreed, and sent them my unit.
As a note, when I purchased the laptop I purchased the model with 512MB Ram and bought another stick of 1GB, so I send the laptop in with 1.5 GBs of ram. I told them to make note of that and not to touch my stick of ram, and to make sure it came back with 1.5BGs of ram.
I got it back a little over a week ago and from what they told me and the paperwork, it looks like they basically replaced every part in the computer. So, I started taking it out of the box and first thing that happens when I take it out of the box? A screw falls out. Well, minor issue but still not a good sign and I was a bit angry. I screwed it back in and then turned on the machine. First thing I check for is any dead pixels on my new lcd, none. Awesome. 2nd thing, I checked for my ram. OMG! Only 1GB of ram. I shutdown the machine and open up the ram compartment and see that they have replaced my 1GB of ram with a 512 stick. So now I have 2 identical sticks of 512 ram. URG!!! Then I noticed that they put a pretty sizable scratch on the lid of my laptop. Well, I figured that the screw wasn't that big of an issue, the ram they could take care of over the phone, and the scratch I guess I would just learn to deal with. So I get on WoW and 30 minutes later my computer shuts down on me. I try it again, and again it shut down on me. I went through this 3 times before I shutdown the machine and went to sleep. Needless to say at that point I was enraged. Literally I had a hard time sleeping I was soo mad and frustrated.
I called Fujitsu the next morning and they said they would have someone call me right away. 4 hours later I got a call and they said that they were going to replace it. I asked if I could just get a refund and they asked me if I bought it from them or from a retail store. I told them from a retail store and the woman told me they can't issue a refund in that case. So, 2 hours later the woman said she found a laptop and had it on order, and gave me the information to send in my unit again. At this point is when I found that they were replacing my laptop with a more expensive model with more ram than mine, more hard drive space and a tv tuner with remote. I checked the website and found that retail the laptop they were replacing it with was worth $1950.
I came home that night and placed the ad for sale here and on craigslist.com
Even though it was a better laptop, at this point looking at the Fujitsu just made me want to throw it out of the window. The next moring I was thinking about it and was wondering how in the world I was going to sell the laptop, so I called back and asked them once again if I could just get a refund instead of the replacement. The same woman this time told me that they could refund me the amount of the laptop minus the tax I paid, and that I would have to deal with the retail chain I purchased the laptop from directly for a refund on the tax money. So I was very excited about not having to sell the laptop but was unexcited that I was not getting my tax money back without having to haggle with the store. The woman also said that she checked into the ram and she said that they never touched my ram. She made me feel like I was crazy in terms of my ram. So now it seemed like good news/bad news. I was getting a refund for the laptop, but not the tax and possibly not the ram.
I called back 10 minutes later and requeste to speak with a manager. The manager was on lunch, but I got someone else and explained to him the situation. I told him about the ram, and asked him to think about it logically. If the laptop had a stick of 512 originally, plus my store bought ram (not their make of ram), and if their technicians didn't infact touch and/or replace my module, then how in the world did I have 2 identical 512 ram modules that were both only available to them? He said that made perfect sense and that he would take care of that issue. I told him about the other issues and he said that they could actually write a letter to the retail store and to me so that getting my tax money back was easier. So great news, after all the problems, they are taking care of me fully. Full refund, taking care of my tax money and my ram module!
Needless to say the Fujitsu advertised is no longer for sale, since they are just going to refund me my money. But that is the story and that is why I was willing to take a $300 cut on the laptop, I just wanted to get rid of it at that point. That is also why no pictures, because I didn't have it in my posession at the time I wrote the ad. But rest assured, the deal was completely legit, and I am a very honest person.
More good news, when I purchased the Fujitsu I was also looking at the sony but the sony's screen was not as good. Everything else about it was better though, but I went with the Fujitsu at that time because of the screen. Well, after doing some research in the past couple of days I found that they had a xbrite high color screen which I had not compared to my Fujitsu screen. I hadn't seen it before because none of the models with the xbrite high color screen were at any retail stores. When I originally purchased it and was comparing it to the sony I was comparing it to a sony xbrite eco screen, not the high color one. I found a sony style store across the street from where I worked that had a model with the xbrite high color screen and compared it to my Fujitsu. It seemed almost identical. From just the 5 minute comparison in one light condition, the sony seems very slightly less bright, but the colors seems to be better (higher contrast ratio maybe?) Also, the sony seemed to have a better refresh rate. So great, I can get a sony now with just as good a screen and everything else that I wanted.
So in the end it worked out great. I am going to post one more thing when I get my sony, a review. I'm also going to be comparing the sony screen to the Fujitsu screen to make it more clear which one is better.
In the end I'm very happy. I'm now anxiously awaiting my new sony laptop with a 2.0 core 2 duo (the new intel chip), bluetooth, dual layer dvd burner, 2gbs ram, 100 gb hard drive, xbrite high color screen, and an nvidia 7600!