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External USB HD not detected unless turn off and on again

post #1 of 7
9/30/06 at 5:29am
Thread Starter 
Can anyone help I have an E1705 running windows 2003 server. The problem is the external HD is connected through USB and it does not get detected when I turn on the machine. Every time I turn on the machine, I have to login to windows and then turn the external USB HD off and on again before it will detect it and assigned the drive letter. This get reset when I turn off the computer and have to restart over again.

Any suggestions?

Thanks
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post #2 of 7
9/30/06 at 11:13pm
is it a USB powered drive or one of the larger ones that runs on its own powerline?
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post #3 of 7
9/30/06 at 11:20pm
Thread Starter 
It's one that runs on its own power. I had another laptop and it worked fine. Also running on windows 2003 server. Somehow for the Dell it doesnt work that way. I wonder if there is a config in the bios or a patch I have to download...
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post #4 of 7
10/1/06 at 9:56am
tried to turn off the option "turn off device for power saving" under the usb controller?

cheers ...
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post #5 of 7
10/2/06 at 2:03am
Thread Starter 
I have looked for that option, but there is no such thing. The power of the USB drive is on I can see the green light. The problem is, when I turn on the computer, the USB also power on, but the computer wont see it. Only when after I login, I turn off the USB and then turn on again the computer will see it.

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post #6 of 7
10/2/06 at 8:32am
do u have an entry of USB Serial Bus Controller in ur device manager? - expand it if u have it and then go thru each entry for the power saving option

cheers ...
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post #7 of 7
10/2/06 at 10:37pm
Thread Starter 
Hey qhn thanks. You're really amazing
It worked


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