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battery problems

post #1 of 11
10/1/06 at 7:05pm
Thread Starter 
98% of the time, my notebook is plugged in....so my battery is ALWAYS charged...These past few days I have been trying to use my notebook portably, and when i disconnect the power chord, the notebook shuts down, and doesn't boot up when i push the POWER button. This should not happen as the bettery is ALWAYS charged. Why does this happen? I am able to boot up when i plug the power chord back in again, and when i go into power options and check my battery power level...it says 0% left, and it is charging, when i haven't even used it at all...what could be the problem?
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post #2 of 11
10/2/06 at 3:15am
Sorry to say this, but it sounds like your battery is dead. A laptop can work with a dead battery if plugged in, but once you disconnect the AC, it shuts down. If your laptop is under warranty, I would call AW up and try and have them replace the battery. If you are out of warranty, you will have to find an aftermarket replacement battery. You may be able to buy one from AW, someone else can verify this, for I am not sure. The sentia is based on a lenovo if I am not mistaken. Look into it and you may be able to buy the correct battery from them if all else fails. Let me know how it goes with calling AW, their support is hit or miss it seems. Good luck.

PS. How many times can I say battery in one paragraph? ;/
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post #3 of 11
10/2/06 at 9:17am
Thread Starter 
The sentia is based on a model manufactured by this company called UNIWILL, not lenovo, and as u said my laptop is out of warranty, and so AW doesn't support it anymore. I'll probably have to purchase the batter from somewhere else...IF that is the case. But it shouldn't be....any other suggestions?
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post #4 of 11
10/2/06 at 11:53am
What Sentia model is it?
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post #5 of 11
10/2/06 at 4:10pm
Thread Starter 
Sentia 223...the 12.1in screen...i purchased it sometime in 7/2005
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post #6 of 11
10/2/06 at 4:11pm
Also, how old is the battery?
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post #7 of 11
10/2/06 at 5:56pm
There you go:

http://www.shopbattery.net/alse12sereli.html
http://www.excelcomputerinc.com/html...category=fedco

Alienware does not sell parts for these systems as they no longer make them but you can purchase replacement parts and batteries for this model on the stores mentioned above.
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post #8 of 11
10/2/06 at 10:41pm
Thread Starter 
but how sure are you that the battery needs replacing? and not some troubleshooting techniques?
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post #9 of 11
10/3/06 at 2:19am
There is not a whole lot of troubleshooting to be done about a battery. Its almost assuredly a hardware issue. If the battery and laptop contacts are clean and make proper contact, I'm not sure there is much that can be done. If you can find someone that has a laptop that accepts the same battery, try and put it in and charge it. I realize that is a long shot, but thats about all that can be done. Really, if you can run a laptop when it is plugged in, but it dies immediately after its power connecter is pulled, its a dead battery (If it's been plugged in for a reasonable length of time). And sorry for the IWILL/Lenovo mix up, I was thinking of something else without checking, shrug, it happens.
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post #10 of 11
10/3/06 at 5:50am
Quote:
Originally Posted by moidock
There you go:

http://www.shopbattery.net/alse12sereli.html
http://www.excelcomputerinc.com/html...category=fedco

Alienware does not sell parts for these systems as they no longer make them but you can purchase replacement parts and batteries for this model on the stores mentioned above.

Moi you fcuking PIMP!

Nice links!!!!!!
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post #11 of 11
10/19/06 at 4:28pm
ive had the same problem as you highlandarx (also the 223). i ended up having to purchase a new battery from alienware about 4 months ago. its cheaper than from a 3rd party (like the above links)...but if alienware doesnt offer the part anymore, then 3rd party is your only way to go.

this program notebook hardware control (nhc) can report your battery's wear level. the closer it is to zero, the closer your battery is to death...

and should you decide to get a new battery, its probably best not to keep it plugged in all the time when its fully charged.
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