this is the only reason why i am starting to hate purchasing stuff directly from alienware. They take so long to deliver and i bet you, you guys are from the states which means you get super fast delivery. From what i read, it took sirkut 15 days for his machine to get processed, built, and shipped. the same for wind walker. But for me.....i cant order from america but i must order from europe (they still dont have windows media edition and no tv tuners) and if i order a M9700, then i should be expecting a delivery time of 30-45 days. And if i am lying, you may call CS in the UK to verify this. oh and if you have a mALX on order in the uk, tough luck, you should be getting it between 3-4 months but 4 months right now most likely.
its not like they build the computers in the states and send it to europe coz the USA, UK, and Australia all have workshops of their own.
i am not sure, but i dont want to give out wrong info, but i dont think the mALX has a tv tuner, slingbox, chameleon diamondbaxk mouse, custom name plate, or windows media edition in their system. Like i said, Alienware USA refuses to ship international so all i do now is envy every one of you who have anything from alienware, surf ebay hoping that someone might want to sell their laptop, and keep on coming to this site hoping that a member here who wanted to sell his mALX is still willing to sell it.
last month i sent an email to the corporate sales department for alienware in america and in europe and i compiled a list of people from my country (bahrain) who are ready and willing to buy alienware systems. We heard that if you buy more than 5 machines at once, you get a better deal. So since i am the one with the computer/arcade business, everyone i knew decided on me being the main person for the order. I looked at how many machines we were talking about (4 sentias, 4 m9700, 1 mALX, 1 area-51 7500, 1 area-51 5500, and 1 ALX)and i thought that i should ask alienware about a reseller program. All they told me was that they currently do not have a reseller program but if i had a website and linked their site to it and people bought from them off of my site, that i would be receiving $80 per order. They also ignored my message about the computers.
So i asked again about the computers and i added that i would like to be a future retailer. i would even love to build a workshop in my country, build these machines and make them available in arabic which would be something new to them and distribute to the middle east. i think i got their attention when i was talking about this so i was happy and was looking forward to hearing their reply......attention??? haha not even close. They replied to me yes, but this is basically what the email said ''kindly configurate these computers through our website and be specific so we can know what you need exactly with these computer''.........it was as if everything i wrote after the computers was a bunch of bull.
So for the third time, i thought that by this time they really didnt care if i was talking about investing in the company and so i configurated all 12 machines like they asked and sent the info to the corporate sales. 16 days later and still no reply.
so here i am, viewing these forums waiting for a member to reply to my PM about selling his mALX, going on ebay, and checking my mail to see if someone from Alienware finally realizes how much money i could be talking about and decides to atleast send an email saying that they dont really care. but, no luck for me.
just for the record, i dont mean to start any negative debate about the company, i am still an alienware fan and looks like i will be a fan for a while now. now i need to get my new fragbox out and check it out.