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Please Help ! Frustrated!

post #1 of 12
10/6/06 at 1:11am
Thread Starter 
I recently uninstalled Kasperksy firewall after trying it out because I found my computer ran too slow with it. I then reinstalled avast and the trial of Lavasoft firewall. Now now none of my windows services work. I thought it was a virus but even avast wouldn't load so I uninstalled it and did a fresh install and did a boot time scan which yielded nothing neither did spy sweeper or ad aware. My worry is that because I did not reboot when prompted by the apps to restart and instead did the uninstall and installs in one session this may have corrupted something. Does anyone know what I can do? I went to microsoft's site but they list XP SP2 and it requires being run through update but it wont load. I can't run an installion disc because I didn't get one when I bought my laptop. I am currently running a Satellite M105-S1011 with window xp SP2.
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post #2 of 12
10/6/06 at 3:08am
Hopefully, you had System Restore running. Just load up an older image (before this installation saga) and proceed from there.

Also, I know you don't have an install CD, but you should be able to get one from another computer or from the internet and try to force an repair/upgrade cycle that might clear it up.

Regards,

zakaluka2.
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post #3 of 12
10/6/06 at 3:44am
Thread Starter 
System restore won't run. It shows hard drive activity when I try to run it but it just doesn't run. Neither does the User accounts option in control panel. I tried it in safe mode too but no luck
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post #4 of 12
10/6/06 at 2:07pm
You really need to get the OEM CD's from whoever you bought it from. Failing that, buy XP and download whatever drivers you still need from the hardware vendors.
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post #5 of 12
10/6/06 at 3:20pm
Just a couple of nights ago I ran into the same sorts of problems with Avast and Zone Alarm. After uninstalling the programs, I wasn't able to get AVG to install and work properly and Windows was a mess. I had to go into the Registry and remove every trace of Avast and ZA, and then AVG and Windows finally worked properly.

FWIW: I used a free program called RegSeeker.
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post #6 of 12
10/6/06 at 8:38pm
Thread Starter 
Quote:
Originally Posted by bmwrob
Just a couple of nights ago I ran into the same sorts of problems with Avast and Zone Alarm. After uninstalling the programs, I wasn't able to get AVG to install and work properly and Windows was a mess. I had to go into the Registry and remove every trace of Avast and ZA, and then AVG and Windows finally worked properly.

FWIW: I used a free program called RegSeeker.

I tried deleting all the related registry values I found but system restore and the other windows programs still won't function.
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post #7 of 12
10/6/06 at 8:42pm
Thread Starter 
Starcub, I bought the notebook from radioshack the only software that came with it was this DVD with a factory image. I really don't want to have to reformat, I'd rather leave that as a last desperate resort
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post #8 of 12
10/6/06 at 8:45pm
It's possible that the Registry has nothing to do with your problem, but if it does, a lot of items wouldn't be recognized easily. Did you use a utility to help you search. If not, one might help you locate quite a few additional items. Good luck.

BTW: With Avast, I had to edit "permissions" in order to delete all the items.
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post #9 of 12
10/6/06 at 9:18pm
Thread Starter 
Yeah I used regseeker, regcleaner, ccleaner and also checked the registry myself using regedit. I don't think avast is the problem but I made sure I wiped all the programs that I was dealing with before the problems but that still does nothing. I ran task manager while trying to start system restor and it shows rstui.exe which leads me to start wondering if it's a virus but all the scanners show that my system is clean. I'm trying to get a Version of XP Home but which version would I need the full or the upgrade, I know the OEM will erase everything which is what I don't want
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post #10 of 12
10/6/06 at 10:45pm
Found this which may help. Looks like the same problem you're experiencing.
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post #11 of 12
10/6/06 at 11:10pm
Quote:
Originally Posted by Truetune23
Starcub, I bought the notebook from radioshack the only software that came with it was this DVD with a factory image.
I assumed that when you said this:
Quote:
Originally Posted by Truetune23
I can't run an installion disc because I didn't get one when I bought my laptop.
...that meant you had no such disk.

Quote:
Originally Posted by Truetune23
I really don't want to have to reformat, I'd rather leave that as a last desperate resort
Nevertheless I find that a good reason for a reformat/re-install arises about once every three months. It can be good for diagnosing problems, and sometimes it's the only way to fix a problem. A little foresight by planning partitioning and backups makes it a relatively quick and painless process.
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post #12 of 12
10/8/06 at 11:01pm
Thread Starter 
Well I bit the bullet and just reformatted and did every. I wish I could have found out what specifically went wrong. Thanks for the help and input everyone.
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