Aspire 5100 USB Problems - Page 3

So the USB interfaces were still hincky? Man, I'd be torqued too.

i dont think he'll really know until a week or so passes and it starts crapping out again.... but this is definately a cause to remember

i think i will always put a big marker written sheet saying my main points taped to the lid of the pc

"do not simply re-install, it will not solve the problem"
"this is NOT a software related problem"
"probable solution: change motherboard"

wise! i think installing vista on the acer will impress u how well it actually runs. also, the usb issues are not as prevalent with vista in my experience (although we may not have the exact same usb issue)

ur patience and demeanor is respectable! keep us updated

please post the url!

please post the url for the drivers! thanks!

i dunno about you, but it seems the site is down

http://www.acer.com.cn/driver/check_...h=WindowsVista

Hello...
I'm having the same problem with the webcam now...
I have a Aspire 5680 (5683WLMi) bought in Germany last november. It came with Win XP Home pre installed and at first everything worked fine, only after a few weeks I started noticing those beeps Windows plays when USB devices are dis/connected but I didn't know what it was and never gave it much attention either. In January I came back home (I live in Brazil) and installed Windows Vista (64 bit) and then the beeps started happening more often and I figured out it was the webcam as the software stated that it was being used by another program and I also saw that the Orbicam was gone and a unknown device (with the pid = 0000 and vid = 0000) showed up in the Device Mananger. This continued to happen every once in a while.Then I tried to reinstall the drivers/software but it continued to happen (even installed the other two Orbicam drivers - mine is Logitech). Then I started messing with the camera, flipping it back and forward to see if this was some problem with the phisical conection and it seemed to be the case (sometimes I would move the camera 180° and it would disapper from Device Manager and then come back at will). Anyway... just yesterday I installed another "instance" of the Windows Vista (this time the 32 bit version) and when I tried to use the webcam it did not work at all (the unknown device was showing all the time now)... it never worked again... In a attempt to see it work again, I managed to bring back the old (original) Windows XP Home (as with this instalation it worked 99% of the time) but now I can not make it work at all. Did some research on the web and found this thread which is the longest I've found so far. Now I see that I probably have a hardware (cabling problem as I would've thought) and it will have to be sent in for repare which is never going to happen because if I do it, the machine IS NOT going to return in the same state, not to mention how "carefully" the post office and the tech people handle those things (here if you are better off buying a new one - which you don't wanna do if you can't afford to pay 3 times more than what it really costs - than having it sent for repare)...
Well... at least the only problem I'm having is the webcam/unknown device thing. I haven't had any problem with the USB ports as happend with some of you (I must be lucky )... not up until now anyway.
This is a very cool notebook and it's a shame this is happening but seems to be a problem with Acer machines and not only in the US as I've seen reports in some european sites/forums as well.
So... if anyone has any sugestion other than having it sent in... appreciate it.
That' it...
Good luck to us all... )

Right... I also bet the first thing they'll do is reinstall everything. I'm just not sure whether it would work since I installed one Win Vista and another Win XP Pro just to test it and nothing... The only thing I haven't tried yet is a reinstall from scratch... formating and everything, which I'll do tomorrow. I just finished backing everything up to my desktop and I'll try that. By the way... I just tried identifying it with a linux live cd (typing lsusb lists all usb devices and hubs connected) and it is not listed... so it really must be a hardware problem which I find strange because in Windows IT IS listed only not recognized (the strange thing is vid = 0000 and pid = 0000)... The worst of it all is that now a balloon keeps poping up saying an unknown USB device is connected blah blah blah. Sometimes it's like connect and disconnect and connect again but at each second... it is really annoying ... and then it stops doing that... I'll do the reinstall tomorow and post the results here... Thanks for the reply. P.S: "Repair... NOT Repare..." - Should have checked that before writing... Sorry

im pretty sure that the webcam in the 5102 is using a very thin cable or a very small connector to plug into the usb via a pretty standard approach. it follows that they may come loose by default and that the camera being semi-plugged in, internally, half the time, can cause problems with the USB stack over time. im 99% sure of this, and am considering opening the notebook to evaluate this theory. however, voiding the warranty for more serious problems should they arise has got me a little achy. i dunno what to do in THAT respect, but i will make a decision soon. all i know is, unless the notebook is not working at all, im not sending it in cause i dont want a worse thing back than i sent. keep u updated. alex

Yeah... I'm pretty sure of that too. It is definitely not a good connection. Just now it appeared correctly in the device manager but with the yellow exclamation, I reinstalled the driver and it became unknown again. Today I also thought of opening it myself but I too also a little afraid to do it (I have very little experience with opening notebooks). If you decide to do it or find a way to correct the problem, please post... I'm doing the full reinstall now...

well i can point you to tutorials showing how to open it. its a matter of deciding to DO IT thats the problem. but im sure u can pull it off with your baby 5102 if u treat her like a baby without problems