NotebookForums.com › Forums › Notebook Manufacturers › Dell Forums › Dell Home (Inspiron, XPS, Studio) › do I have a bad screen on my 1710?
New Posts  All Forums:Forum Nav:

do I have a bad screen on my 1710?

post #1 of 7
10/13/06 at 10:53pm
Thread Starter 
I just got my 1710 today, but I don't like the screen one bit. I can't find a good viewing angle for starters. I have to keep my head almost perfectly situated for it to look decent. If I move to the right, left, up or down just a few inches, parts of the screen become dark or washed out.

But even if I keep my head centered in front of the screen, it still doesn't look good. The default settings were way too bright. I adjusted the brightness and contrast for about an hour but I can't get it to look decent. I had an Inspiron 9100 and this screen is terrible compared to the i9100.

I also don't care for the glossy smoothness either. It reflects like a mirror and can be distracting if something bright is behind you. This glossy stuff isn't a big deal, but still kinda disappointing considering the poor image quailty too.

Is this just a bad screen I have? Or are these new screens like this?

Also, I checked my detailed config on-line, and it seems I have a Samsung LCD.

Mark
Reply
Reply
post #2 of 7
10/14/06 at 12:58am
The glossy is a great feature, imo. I previously had an i9100 as well, but I'm currently using an XPSM170. The screen is darker, yes, but it just takes time to get used to.
Reply
Reply
post #3 of 7
10/15/06 at 12:36am
Thread Starter 
I hate to do it but I'm gonna have to return this laptop unless they can replace the LCD with a better one. There is no way this is worth what I paid. (The rest of the system is fantastic BTW. Aside from the screen this is everything I wanted.)

This is like the 6th or 7th dell system I've purchased over the years and I've never had to return one. Anyone know the details about returning a system? Don't I have a month or something like that? I really would like a good laptop but unless they can give me a good screen it's of no use to me. I'm going to call them first thing monday but if anyone has any advice, I'm all ears.

Mark
Reply
Reply
post #4 of 7
10/15/06 at 1:17am
First thing is contact them tell them you arent satified with the screen. Usualy they send a guy to change the LCD. I dont know if it depends on the warrantly you have tho.
Reply
Reply
post #5 of 7
10/17/06 at 3:27am
Thread Starter 
I hated to do this but I returned the m1710 today. It's such a sweet system but the glossy screen really bugged me. The rep I spoke with was understanding and didn't make a problem out of it. I'm glad too because this is my 6th or 7th Dell and I've never had to return one before today.

I found out the M90 doesn't have the same type of glossy screen, so I just ordered one of those.

BTW I noticed something while ordering the M90. It cost about $200-300 more for the same specs. But it comes with a 'free' 19" external LCD. There's no way to disable this option! Well, actually you can select "no external monitor" but I didnt see much point in passing up a 'free' monitor. I wish they would have simply lowered the price but I guess thats Dell for you.

Mark
Reply
Reply
post #6 of 7
10/17/06 at 3:46am
Quote:
Originally Posted by nostromo
I hated to do this but I returned the m1710 today. It's such a sweet system but the glossy screen really bugged me. The rep I spoke with was understanding and didn't make a problem out of it. I'm glad too because this is my 6th or 7th Dell and I've never had to return one before today.

I found out the M90 doesn't have the same type of glossy screen, so I just ordered one of those.

BTW I noticed something while ordering the M90. It cost about $200-300 more for the same specs. But it comes with a 'free' 19" external LCD. There's no way to disable this option! Well, actually you can select "no external monitor" but I didnt see much point in passing up a 'free' monitor. I wish they would have simply lowered the price but I guess thats Dell for you.

Mark

ebay
Reply
Reply
post #7 of 7
10/17/06 at 6:06am
or dell outlet. havent checked today, but a couple days ago, there were a ton (like 25, which is a lot for this machine) and a lot with the 2500m, all for pretty good prices.
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home
NotebookForums.com › Forums › Notebook Manufacturers › Dell Forums › Dell Home (Inspiron, XPS, Studio) › do I have a bad screen on my 1710?