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Split Billing...

post #1 of 10
Thread Starter 
My question is pretty simple. I used a debit card and the Max was only $2500 so I had to do a split billing order over 3 days...That finished up on friday it has been hanging at Phase 2 ever since, just a weekend lag or just AW...I just don't feel like waiting any longer then the 6 weeks they said it would take to ship.

THX.
post #2 of 10
My guess is just lag. You should vault to phase 3 once they have your money and since that's straightened out they probably just haven't updated their Status page. They're notoriously slow about doing that (at least, slow in the mind of a user fiending for his/her new gaming system).

My order hung at phase 1 for five business days past the day they got my financing papers back and didn't move 'til I contacted them about it. Once I contacted them, it jumped to three and...well, see my .sig for the rest.

-K
post #3 of 10
Never trust the website for updates in your phases.
post #4 of 10
Thread Starter 
From what I've read then AW is just being par for course then.... the fact I'm impatient helps very little as well also

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post #5 of 10
I've been at phase 3 for today, last friday and thursday, and all weekend, i'm mad. Its already been 10days since start, and im only phase 3.
post #6 of 10
Alienware's homepage says systems are shipping within 7 days now! I wonder what the hold up is?

-Geed
post #7 of 10
Thread Starter 
Actually if you click right where it says "systems now shipping within 7 days" you'll get this lil popup:

Please note that systems containing limited availability items will ship within the following time frame:

Limited Availability Item: Time:
Intel® Pentium® 4 Extreme 3.4GHz Processor 6 weeks
Sennheiser HD580 Open-Aire Digitally Compatible Headphones 4 weeks
Klipsch GMX A-2.1 Speakers 4 weeks
ATI Radeon™ 9800 XT 256MB 2 weeks

post #8 of 10
Quote:
Originally Posted by Dosmac
I've been at phase 3 for today, last friday and thursday, and all weekend, i'm mad. Its already been 10days since start, and im only phase 3.
Actually, you seem to be having the same Financing delay that I experienced. I'd contact them just to get 'em moving and then you should breeze right through.

-K
post #9 of 10
I hung with financing, I ordered Jan 19th. It didn't ship until Feb 8th.
I'm not complaining tho, because some things are just worth the wait.
post #10 of 10
Thread Starter 
Kukri-
I called them they said that the full payment was received and that the Phase page should show the update....so I check...and I am now in Phase 3
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