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wireless problem: wireless cable disconected :-P

post #1 of 13
Thread Starter 
Hi All,

I'm still having problems with the wireless cable. How can this message make sense? It keeps saying that the "wireless cable is disconnected"! (i had renamed connection 2 to wireless).

Anyone could get the free wireless modem that came with 5205-s119 to work? Please help.

thanks

guich
post #2 of 13
I am still confused ... "what do you mean wireless cable" ... wireless has no cable at all it transmits thru the air via radio waves.

Most new laptops that support wireless have both a standard Ethernet cable attachment and (some kind of) built in antenna usually around the screen that you cannot see at all.

You will have two (at least more if you count firewire adapters) possible connections to a network one that needs a cable (the ethernet one) and another that doesn't need anything EXCEPT a wireless base router (access point) that it will send signals back and forth to.

It is USUAL if you are not connecting into a wireless access point/base station that your icons for the wireless connection will show it is not connected.

If you are connecting into a wireless link of some kind USUALLY you do not have your ethernet cable also connected.

When you do connect into a wireless link of some kind often you have to enter in a password.

My new toshiba works fine either way and could work BOTH at once but that's usually not done.

Do you have a wireless link router or access point that you know is working (ie some other machine can use) that you are trying to connect into? Is your wireless link switched off on your machine?
post #3 of 13
Thread Starter 
Hi Sleddog,

Quote:
Originally Posted by sleddog
It is USUAL if you are not connecting into a wireless access point/base station that your icons for the wireless connection will show it is not connected.
Ok. The icon that appears in the taskbar is the one that has a smal red x on it. It says: "network cable disconnected". Of course there's no network cable, because the modem is wireless.

Quote:
Originally Posted by sleddog
Do you have a wireless link router or access point that you know is working (ie some other machine can use) that you are trying to connect into? Is your wireless link switched off on your machine?
I had bought the 5205-s119 before december 31 and i got for free the Toshiba WRC-1000 Wireless Router.

Following instructions in the manual, i had connected the cable that was "cablemodem -> computer" to "cablemodem -> wrc1000".

The problem is that i cannot get the 5205 connect to the wrc1000 wirelessly, but only using a cable.

When i do a "ipconfig /all" i get these (ps: translated from portuguese):

<pre>
Windows 2000 IP configuration

host name . . . . . . . . . . . : superwaba-guich
primary DNS Sufix. . . . . . . . :
node type . . . . . . . . . . . . : Difusion
IP routing activated . . . . . : No
WNS Proxy activated . . . . . . . . : No

Ethernet adaptador "wireless": (ps: i had renamed connection 2 to this)

MIDIA STATE:. . . . . . . . . . : CABLE DISCONECTED
Description. . . . . . . . . . . . . : Toshiba Wireless LAN Mini PCI Card
Physical address. . . . . . . . . . : 00-02-2D-BB-5B-B9

Ethernet adaptador "wired": (same ps)

DNS sufix specific connection:
Description. . . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connect
ion
Phisical address. . . . . . . . . . : 00-08-0D-C0-F2-CE
DHCP activated . . . . . . . . . . . : yes
Authomatic configuration activated. . : yes
IP address. . . . . . . . . . . . : 192.168.10.100
subnet mask. . . . . . . . : 255.255.255.0
Gateway . . . . . . . . . . : 192.168.10.1
DHCP server. . . . . . . . . . . : 192.168.10.1
DNS server. . . . . . . . . . : 200.222.0.34
</pre>

I already had searched the whole internet a couple of times, searched all Toshiba technical articles, downloaded many drivers, updated the wrc1000 firmware, etc, but nothing resolves the problem. The damn red-x doesnt goes away.

When i run the WRC_FIND.exe program, with the another cable connected to the ethernet port, i get:
Access Point Name: WRC-1000_AP
MAC Address 00:90:96:64:bc:bd
IP Address 192.168.10.1
SSID: WRC_Network
Channel: 10(2457 MHz).

If i issue: "ipconfig /release wireless" i get the message:
"Its not possible to execute any operation in the 'wireless' adaptor, because this connection has the media or cable disconected".

As i understand, for some reason my internal pci wireless point is "disconnected", this explains why it cannot receive an IP from the WRC1000 DHCP and connect. But i cannot find a reason for it. Maybe it is defective? This would be terrible, because the computer was bought in USA and i'm in Brazil.

I had opened the place where the mini-pci card is and it says "certified". :-(

thanks for your help

guich
post #4 of 13
Thread Starter 
Hi sleddog
Just some more feedback:
1. yes, the wireless anthena is on
2. the "properties of oshiba Wireless LAN Mini PCI Card" says "this device is working properly". Driver: Agere Systems, version 7.62.0.390. "No conficts"
3. the wrc1000 is about 40cm from the notebook.
4. using a cable plugged in the LAN 1 works fine (but i'm wired!)

When i had installed the CD that came with the notebook, i had a problem: exactly the LAN file was corrupted! So i had downloaded some drivers from internet, and they seems to be working fine. (damn, Toshiba does not allows we to download the same drivers from the cd in the site! - at least, i had not found the LAN drivers download in the 5205-s119 download area.

It would be great if someone else with a 5205-s119 with the wireless modem working could say to me if the driver versions were right.

many thanks

guich
post #5 of 13
Is your notebook's wireless card turned on? If not, it will not communicate with the router. Also, are you using the WRC find software that came with the router?

The wireless ON/OFF switch is on the left side of your 5205-S119, toward the very front of the notebook (the part that is closest to you when typing.) It's a small sliding style switch, and a small LED will illuminate in orange when the wireless card is powered ON.

Sorry if this doesn't solve your problem, but I believe these laptops ship with the card turned off as default.

And yes, I also got the WRC-1000 router with my 5205-S119 purchase, and got it working right away easily by following the instructions.
post #6 of 13
Thread Starter 
Hi,

Yes, it is turned on. But good (and bad) news! I had restored the original CD that came with Toshiba, the one that installs Windows XP, and the icon was still with x-red. Then i clicked it, and XP asked me if i wanted to connect to the wireless network, and then it worked!

That's great, but also bad, bc i don't want to use WINXP, i must use Windows 2000.

So, seems that is just a matter of " make the connection " in 2000... but how can i do this? Does someone here has a win2000 with the wrc1000 connection working?

thanks

guich
post #7 of 13
Thanks that gives me a bunch more info than what you had supplied before.

There's a couple of ways to try to figure out where the source of the problem is. Can you find some other wireless access point (say a starbucks or a university/etc) where you can test to see if your machine works with a different wireless access point. If it does, it's not your laptop.

There should be some kind of gui or configuration utility you can run on your toshiba "free" wireless router once you are connected (via cable if you have to). There may be diagnostics to run on your wireless router or perhaps it is is as simple as having the wireless capability currently switched off on your router.

*** I have a broadband dsl connection at home using a "2wire" combo dsl modem/router/firewall. My device supports USB connections, ethernet and also wireless but you can (thru web gui of the device) turn off any of these services (say to prevent wireless access into my home network).

Normally when you connect a wireless device to an access point (depends on how access point is configured) you need to supply a password for authentication. Maybe that is the part that you are missing?

Anyway my questions are 1) can you test whether your laptop works wirelessly connected to some other access point 2) can you test whether your wireless router works with a machine different from your laptop (someone else's for example). It's a matter of narrowing down where the problem is.

Keep us posted. I'd love to bring my machine over and help you test but it's a little too far i think!
post #8 of 13
Oops now i see your last reply ... if everything works in xp then its just a 2000 problem on your machine (laptop issue).

Try finding the correct drivers from the vendor (is it atheros?) if they are not supplied by toshiba. Lots of times 2000 drivers (sometimes) work under xp but maybe not backwards so you may need a specific driver for 2000.

Have you done the 2000 windows update thing? Possible that doing the maintenance from microsoft may fix the problem and/or microsoft site may have a better driver already.
post #9 of 13
Thread Starter 
Hi,

The strange thing is that every drive i have installed, windows says that it is working properly.

When i first booted winxp, the x-red icon was also there, but then i made a double-click on it and winxp asked me "do you want to activate the wireless link?", then i pressed yes that voila! The wireless connection was made active.

I feel that i must run something in win2000 to kick-off the connection. But what? I already tried every software that came with toshiba here.

I'm trying to download another driver now... but i feel this is not the problem.

thanks

guich
post #10 of 13
Thread Starter 
Hi,

I had opened the cover and it said that the card is Antheros. I then searched the net and found a driver for the antheros + a client. Installed and rebooted.

But the damn x-red icon still appears, and the Antheros client utility says "wireless network interface disabled". If i double-click it, it and press the "action" menu item, the "enable radio" option is DISABLED! But i'm sure that the on/off switch of the anthena is in the on position (led is glowing).

I found in the net that the winxp has a command called "Toggle Wireless Network" to enable wireless networking, but i cannot find such option in win2000.

Maybe win2000 can't use wireless?

thanks for any advices.

guich
post #11 of 13
Hi
Try to downlaod Toshiba WiFi Client Utility set for Windows 2000 - and Toshiba Internal Wireless LAN Drivers for Windows 2000 ,you should be able to get them from www.support.toshiba.com.If you have win2000 you definitely need to try Client Utility
post #12 of 13

Win2000

I have the same problem with my Brazilian friend and I have installed both the drivers for Win2000 and Client Manager. Client manager sees the wireless network with excellent connection but Windows won't connect using wireless conncetion. (Cable Disconnected- Win2000 assumes every connection is "cable" connection")

Any other ideas?

Thanks,
Seyfi
post #13 of 13
Hi all,

I've been searching for a solution to this myself and came across this release http://www.proxim.com/support/all/or...r02_readme.txt that pointed me to this Microsoft patch http://support.microsoft.com/default...b;en-us;265296

It immediately fixed the problem under WIN 2000. I wish I had found it weeks ago and saved myself many wasted hours, including a completely fresh WIN 2000 installation.

Hope it helps you too.

Bryon
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