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Stolen Laptop

post #1 of 44
Thread Starter 
Hi guys. This is my first post. My Dell Laptop was stolen from a night club two nights ago. I use it for editing pictures. I do have Computer Lo Jack on it. But no one can enter it without a password. Any advise on how it can be tracked down? Thanks in advance.

Dynamike
post #2 of 44
whats the service tag number? call dell with it and say its stolen.
anybody can acess it btw its really easy to remove any password bios or windows
post #3 of 44
Yeah sorry for laptop but it is not hard at all to remove/crack the passwords now.

out of curiosity, why did you bring a laptop to a club?
post #4 of 44
Thread Starter 
Quote:
Originally Posted by AirForceElite
Yeah sorry for laptop but it is not hard at all to remove/crack the passwords now. out of curiosity, why did you bring a laptop to a club?
One of my occupations are photogrqaphy. I print pics on the spot for the customers using my digital camera and printers. I have Photoshop 7 so I can edit pics. It was my first time bringing my Dell 9300 to that club. The club is mature (I thought.) I walked away into a hallway for about 15 minutes. I came back and it was gone from the table. My printers were untouched. Others people in my area bring a laptop to the clubs too. But they usually have a partner or stay in one spot. And least I learned something, (the hard way.) At first I thought Lo Jack can find a lost/stolen by satellite. When I got home I found out I was wrong. I will buy another one. Is there a software that can locate a computer thru satellite?
post #5 of 44
well did you put a BIOS password on it? Or just a HD password? Because if its a HD password, and they install a different HD, then Lojack will still work. But if they can't boot the system, then obviously lojack can't work. That's why I have my name, number and the promise of a $1,500 reward (owing to encrypted development info) on the bottom of the machine. It makes it much more tempting for a thief to just return the machine to claim the reward than to try to mess around with the password and everything. Of course, if its stolen I will never pay the $1,500, since they are legally required to return it to me or else they can be charged with possession of stolen goods. I'm just hoping they would be greedy enough to call me, so the police have something to go on. But luckily I haven't had to test my theory yet.
post #6 of 44
Thread Starter 
I used the password from "User Accounts."
post #7 of 44
Ok, then there is basically nothing stopping someone from using your machine. The Windows passwords are super easy to disable/get around. If you put a password on your hard drive, this is MUCH more secure. Even if someone would put that HD in another machine, it would still require a password, otherwise it cannot be used. It can't be seen, formatted, etc. It will just fail to work. The only way to access the data is to remove the drive platters and put them in a new HD assembly...which would be impossible without the use of a clean room.

But I digress....the point is:

So, basically this is good for you, because hopefully as soon as the person boots the machine near somewhere with Wifi access, it will transmit its position to the lojack company. My advice to you would be to report it stolen with the police AND Lojack ASAP. File a police report, get a case number and go here:
http://www.lojackforlaptops.com/repo...or-laptops.asp

This of course assumes that you properly registered your machine with them.


When you visit that web site, your machine will be flagged in their database. Now, your machine contacts their server once a day or so. Next time it contacts their server, the server will see that it was flagged as stolen. Now, the laptop's "polling interval" will be set to every 15 minutes.

Even if the person is using "free" internet like at a coffee shop or something, they can still be traced. LoJack will send its IP address to the police, and the police will contact the ISP that owns that IP so they can find out where exactly it connects to. If its somewhere like a coffee shop, the Police can very easily send an officer with a description of your laptop (and possibly you) and search the area for someone with a machine that matches the description. They can then very easily look at the bottom of the machine and see the service tag. Even if it has been removed, the tag is still accessible in the BIOS. If you're not sure what your tag is, find your Dell invoice or call them and ask. If you provide enough information, I'm sure they can recall it for you.

Depending on where you live, the police might just ignore your report because they have "more important things to do". DONT LET THIS HAPPEN. I know it sounds weird, but sometimes the police just take your report as a record that something happened, with no follow up. The chances of you getting your machine back are very high IF they cooperate.

Good luck and let us know how it turns out!
post #8 of 44
Quote:
Originally Posted by jgilbs
Even if the person is using "free" internet like at a coffee shop or something, they can still be traced. LoJack will send its IP address to the police
i am not sure about that one, my friend. I mean some officers don't even know what IP adress is...unless they are from say.. child pornography unit which would make them knowledgeable enough of computers and how to trace people based on IP...cause they always do it so they are familiar with the term "IP adress". But to this day, the regular police offers might reffer to their computer as hard drive. They can go like: "My hard drive is little RAM, that's why its slow". I mean i am not dissing the police or anything, but by the time LoJack sends the IP..and by the time the police get to it after their "donuts-n-coffee" and send an officer there...assuming there is a free officer who want say "I have more important stuff to do than a stolen laptop" then by the time he gets there, the thief will be on his way from coffee shop. Police need to work with community more....and have more internet knowledgeale people. So that when somebody reports an internet crime...such as ebay fraud or paypal fraud, they dont go like: "what is PayPal?"
post #9 of 44
Thread Starter 
I went to the police department soon as I left the night club to make the report. It happened about 1:30 am in the morning. I did leave a message by phone and sent an email to Lo Jack. I wish they were open 24 hours. My next step is fax Lo Jack a "Stolen Laptop" form.

I did forget my service tag. But no problem, I saw Lo Jack still has it on a record file from when I installed it.

I never thought about Lo Jack locating the laptop wireless. That can be good.

Yea, I understand how the police can be lazy in many areas. It all depends on the officer.

I am feeling better from the information you guys have given to me. Thank you very much. If everything works out, I will let you know when I receive it.
post #10 of 44
I use one of these. Never fails!





ps: dont leave your laptop unattended in public places. the public is ghey.
post #11 of 44
Thread Starter 
Next time I will use one of these:

post #12 of 44
Next time, you should get one these and put it on the keyboard:



No one will touch it! I know I wouldn't..


JL
post #13 of 44
Quote:
Originally Posted by AirForceElite
i am not sure about that one, my friend.
I mean some officers don't even know what IP adress is...unless they are from say.. child pornography unit which would make them knowledgeable enough of computers and how to trace people based on IP...cause they always do it so they are familiar with the term "IP adress".


I agree with you completley. That is why I mentioned they might not be cooperative. They don't have a clue about the technology and therefor they don't want to waste their time with it, because they don't realize how easy and powerful it is. They just think "another stolen laptop that we have a snowball's chance in hell of finding." I just hope Lojack made their system idiot-proof enough so that the cops that do try to use it can do so effectively.
post #14 of 44
so is there anything new with ur laptop?
post #15 of 44
Thread Starter 
Quote:
Originally Posted by AirForceElite
so is there anything new with ur laptop?
No, not yet.
post #16 of 44
Thread Starter 

Close to recovery

Quote:
Originally Posted by AirForceElite View Post
so is there anything new with ur laptop?
Today LoJack gave me a call. They told me they received the signal of my stolen laptop yesterday. Now it is up to the detective to make his move. I hope he is not the lazy kind. After a few weeks when it was stolen. I had a chance to get my money back from LoJack. I choose not to have a refund. They told me the they will continue on the signal continously rather than just one year. I'm glad I choosed that method because they would not of not picked up the signal yesterday. I'm a little curious. How about if someone is using internet through WIFI across from their neighbor's house. Will the poloice have the capabilities to locate what house the computer is in?
post #17 of 44
probably not, and then to get a search warrant from a judge to enter the house of the neighbor that only maybe has the laptop...

unless the files were of incredible significance to you (probably reformatted anyway), why did you choose against a full refund? the laptop, even if found, will not be returned to you in equal condition.
post #18 of 44
Thread Starter 
1. I want to know as much as information of who stole my computer.

2. It would be more of a chance that person will get locked up so he/she won't steal other people computers again.

3. Other stolen items might recovered from that person's home.

4. My computer might not come back as it was in the beginning as you mentioned, but I will not know until I receive it, I was not expecting it would take so long.

5. And the main reason is I did not go for the refund is because one of the quailications to get a refund is the customer must return the box it was purchased in, I did not know when I purchased it, I threw my box away. LOL
post #19 of 44
Quote:
Originally Posted by Dynamike View Post
5. And the main reason is I did not go for the refund is because one of the quailications to get a refund is the customer must return the box it was purchased in, I did not know when I purchased it, I threw my box away. LOL
Excuse me, return what exactly? What box?
post #20 of 44
Thread Starter 
The box the LoJack software came in when I purchased it from the retail store. I did keep the receipt. But I had no idea one of the qualifications was I am to suppose to keep the box too. I threw it away after I installed the software.

If a stolen laptop is not located yet by LoJack after 3 weeks, you can get a full refund if you send in the receipt and the box the software came in. I can't recall if there was any more issues.
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