Dell bluetooth 355 module pairing?

yeah i also have had a lot of problems with the widcomm stack and the 355 bt module. I could never get it to work properly with my msft keyboard, logitech mouse, and logitech stereo headphones. Whenever the headphones were connected, the keyboard would never come out of standby. Anyways, I installed the bluesoleil v2.3 stack and all my bt peripherals are working together...

Are you talking about the "Dell Wireless 355 Module with Bluetooth 2.0 + EDR Technology" (in the windows device manager)? That's what I have in my laptop (see my sig). I haven't done much with it yet, just paired it with a GPS device for kicks so I haven't really had a chance to complain about it.

Also what Logitech headphones are you referring to? I have Logitech Wireless USB Headphones for PC and I thought the blue light meant they were bluetooth, so I tried to connect them to my laptop via its built-in bluetooth module but the bluetooth manager thingy wouldn't find the headphones (the USB receiver thing was unplugged, so it wasn't paired). I just figured maybe I was wrong, maybe it was a different kind of wireless or the bluetooth was locked down, there isn't much support for these headphones and I didn't see "bluetooth" mentioned anywhere (although I didn't see any other type of wireless either).

Oh and I just realized, bugmenot, you were talking about a software program "bluesoleil" - I'm getting it now, I'll try it again with my logitech headphones although they probably just aren't bluetooth.

(sorry to sorta triple post, but they are at different times and I felt editing was not appropriate for this)

I have now tried the bluesoleil, didn't like it so I restored my computer to its previous state, and I am back with the Dell drivers. I also messed around with things and found out that the USB Bluetooth module thing that came with the logitech headphones can be recognized by my laptop's bluetooth module, but the headphones still won't get recognized no matter how many times I try. Also I enabled discovery, and even changed my laptop's name to the name of the usb module ("Logitech USB01") and received no indication that the headphones were trying to discover my laptop after pressing the sync button on the headphones.

Also, I'm sure they are bluetooth now. Especially since the module that pairs with the headphones is certainly bluetooth, and I found other evidence online that they are in fact bluetooth.

I have the latest Dell drivers for my bluetooth 355 chip installed, it is "WIDCOMM Bluetooth Software 5.0.1.2609". I have searched the forums and of course found the huge bluetooth driver sticky, but I don't have time to read all those pages and try to figure out what everyone's talking about, however I did skim some and found that there is definitely a newer version of the WIDCOMM drivers available. Problem is, how do I get it?? widcomm.com shows that it was bought by broadcom, and broadcom only has some sort of Bluetooth SDK but no drivers in sight.

So, it seems I am in the same position as you are, patrickem. I never really thought about it long enough before, but now that I know my Logitech headphones ARE bluetooth, I am kinda mad that they won't work with my built-in bluetooth module.

I don't believe that the dell supplied widcomm stack supports bluetooth stereo headphones.

You need to get widcomm version 5.1.0.11 or higher. Do a google search and you should be able to find it.

The logitech wireless headphones are indeed bluetooth and I have been able to pair them with the dell bluetooth 355 module using the widcomm bt stack v5.1.0.11 without any problems.

In order to pair your logitech wireless headphones, u need to put it in discovery mode first. Check out this link for more info.

http://tinyurl.com/yydg8p

This is a bump and an update at the same time.
I just spent a little over 100 minutes (according to my phone) on the phone with a Dell tech support lady. She was nice, although she tried some very dumb things in the beginning. I ended up basically taking over the conversation, although she did fiddle around with a few things here and there, not usually helping but sometimes jogging my memory for things I had forgotten or not thought of. Of course, this is still about my Logitech Wireless Headphones for PC.

I was told at least 3 times that I needed to reinstall the Dell-supplied drivers, although I already had them. Then, I decided to install newer drivers, with her watching my screen via DellConnect. After the drivers didn't detect the headphones the first try, she went back into does-not-compute mode and started to install the old Dell drivers AGAIN, only to be stopped by me with a press of the escape key. Finally I convinced her that the new drivers are better and have support for Stereo Audio which the crappy Dell drivers didn't have, and so she kinda went along with whatever I said (the customer is always right!). We tried many things, I found out that what I had previously thought was discovery mode was in fact NOT discovery mode, and with that discovery (lol) we were able to get my bluetooth 355 module to at least detect and pair with the headphones. She helped me by letting me know that the common security code for Bluetooth devices is 0000, and so we connected and the headphones beeped and went out of discovery mode. Success! - or so I thought.

So now we had this, but it searched for services and couldn't find any available services on the headphones. It's almost as if the Bluetooth driver can search for stereo audio devices but doesn't support stereo audio service... Anyway, we tried many things, some repeatedly. At the end, she told me to plug in the USB bluetooth device, and it was detected by Windows, installed, and immediately worked and sent audio through the bluetooth headphones.

She concluded that I should contact Logitech but she thinks my logitech headphones are made so that they can only connect to the USB device. I still think otherwise.

My plan now is to do a system restore to before updating the drivers, then uninstall the Dell drivers, and then install a bluesoleil distribution. I tried this before with no luck, but I remember liking the bluesoleil, and also I didn't know that I was not actually putting the headphones in discovery mode. So, with any luck, the bluesoleil will detect the headphones (in discovery mode now) and work with them, and all will be well.

Has anyone else had success getting the Logitech Bluetooth Headphoens to work with the Widcomm driver v5.1.0.2100? That's the newer driver set that I installed while on the phone. I would send a private message to bugmenot, except I know that's a public account linked to the website http://www.bugmenot.com so it would do no good. I'm pretty much on my own.

I have decided I will write up a little tutorial on updating to the newest Widcomm drivers that support the modules 350/355. I read everything again, very carefully, and found that someone else had the problem of not recognizing services, which is what I had. Therefore, the newest version does NOT work with the 350/355 modules, but the latest version that works with them is 5.1.0.1100. I have spent literally hours just trying to get my Bluetooth 355 module to pair with my Logitech wireless headphones, trying different Widcomm versions and the Bluesoleil version, and I think I tried one other version... I'm sure someone else would appreciate having this clearly spelled out so they don't have to go on a wild goose chase for hours like I have been doing.

Bugmenot claims above that he has it working with "5.1.0.11" but upon typing that into google I only get this page as the result. Turns out, I read in another forum, the version is actually 5.1.0.1100, and so that returns plenty of Google results.

The first result is the "official" release and should work. I am only getting about 35kB/s download speed right now (maybe it's the server, or maybe it's my neighbor's internet being slow) but when it finishes downloading I will install it and let everyone know how it goes.

I'm sure there HAS to be someone who finds this useful - reply, let me know that I'm actually making a difference, and add any extra comments or notes that you have found out!

Ricky! I recently got myself an M1210, with specs similar to your Inspiron. The bluetooth mouse Dell shipped with it (logitech, of course) keeps dropping, and I get a license check error upon trying to rediscover the device. What a friggin' pain! I'm going to try updating Wiscomm, using the steps you advise. Reading your post certainly saves me some trouble; will keep you updated on how it goes.

Hope it's not hardware related...this thing's barely a week old!

Regards.

Good luck! Although you probably should have put this reply in my thread lol. But hey, I'm just glad I could help.

I forgot to mention, if it requests a security code for pairing, the code is generally "0000". I will add this to my thread too, because it will probably have a box for security code when you pair with your mouse, and if your instruction manual doesn't say anything about a security code then definitely try 0000.