Originally Posted by orbb
Called acer today. I told him whats wrong with it and he pretty much went, "yep, its gunna be 450.00US, want me to set up the form to send it in?" I asked if there were any acer certified repair centers around my location and he said no. So I said fine, set up the form but now im having second thoughts about getting the repairs done. Theres no 90 day warranty or anything once I get it back so what if this happens again? Money down the drain. Might as well cut the losses and buy a brand new notebook (with an extended warranty this time).
Yes, I'm afraid you have just learnt the hard way, that on a machine this expensive you really should get an Ext warranty. All manufacturers machines fail at a certain rate. Actually, research done proves Acer does in fact have better reliability than most. IBM and Apple still remain the best for this. If it was a cheap laptop then I wouldn't bother to buy an extended warranty, on cheap laptops there is less to go wrong, no gpu, etc. On the more expensive machines they are cramming more and more technology into a small space. The law of averages says that the more there is to go wrong, the more it will go wrong. I have great sympathy for those of you with this problem. But I also think that Acer wasn't actually ripping you off for the extended warranty (£70 in the UK, from Acer). It is in fact regarded as one of the best warranties in the industry. Always buy the manufacturers warranty and never buy a retailers warranty. When you think that the original purchase price of the laptop was in the region of £1200, the warranty is next to nothing in comparison. @Johncons Trust me, without an extended warranty you will get exactly the same response from any manufacturer. Machines fail, thats why the manufacturers offer extended warranties... If they lasted forever why would you need them?