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Aspire 5102WLMi Sound Problem (No Audio Device)

post #1 of 3
Thread Starter 
Ok, so here's the lowdown. I just ordered my new Aspire 5102WLMi from Newegg.com and, as suggested with a lot of the comments I had read prior to buying the laptop, I went out and bought another 512 ram before even fireing it up. When I did turn it on everything worked as well a expected. I installed a few programs, let it stretch its legs a little, and gave it a test run. Everything worked fine (including the sound).
Then I proceeded to follow the next bit of common advice, to reformat the HD to get out of the FAT partitions. Well, I reinstalled windows (upgrading to XP instead of the Media Center) and all the drivers (including the ATI chipset and the audio drivers) provided on the Aser website. Windows has also been upgraded to the most recent patches available.

The Problem: there is no audio device detected on the machine anymore. All the drivers are in but its acting as if there is no audio hardware on the laptop.

Everything else is working fine, anyone know what I might be missing? I even went back and tried running ALL the drivers on the website for the 3100, 5100, and the 5110 series computers just incase I missed anything.
Here is a list of what software has been tried so far.

Aser eData Security Management v2.00.3076
Aser Empowering Platform v2.3.2015
Aser ePerformance Manager v2.0.2.007
Aser ePower Managment v2.0.2016
Aser ePresntation Management v.2.0.2008
Aser eSetting Management v2.3.2017
Aser GridVista v2.53.0209
Atheros 802.11 a+b+g Wireless Lan Driver v4.2.2.7
ATI Chipset and Display Driver v8.251
Bluetooth Driver and Utility
Broadcom 802.11 b+g Wireless Lan Driver v4.10.40.0
CPU Driver v1.3.1.0
Flash BIOS v2.00
Launch Manager v1.10.1e
Modem Driver v7.51.0.0
Realtek Audio Driver v5.10.0.5257
Realtek LAN Driver v5.635.923.2005
SMC FIR v5.1.3600.7
Touchpad Driver Synaptic v8.2.19.0 and Elantech v5.0.3.6

If im not mistaken this is suppose to include HD sound hardware and such, is there another driver from somewhere else I am suppose to have or is the Realtek the one?
Anyone had similar problems or any advice for what is goig on here? Should I reformat back to Windows XP Media? Any conflicting software/hardware that would make a difference?
post #2 of 3
Unfortunately I have no solution to offer. I'm adding a reply because I'm having a similar problem with my Acer 5672wlmi. I've had the computer for a year. The sound worked just fine until I recently tried installing the software for a piece of junk digital camera that my daughter got for Christmas. The install didn't work and "broke" a number of drivers on the system, including the audio driver. I uninstalled the broken drivers (after uninstalling the offending software) and reinstalled them all (I even grabbed the latest audio driver off the web). Though the system says the driver is installed and is working properly, the system no longer detects an audio device. The only sound I get out of the system anymore is the error beep. If my research turns up no solution, I'm going to reformat the HD and reinstall everything. I'm not looking forward to the process, so if anyone has other advice, I'm all ears.
post #3 of 3
Quote:
Originally Posted by Tonic1080
Ok, so here's the lowdown. I just ordered my new Aspire 5102WLMi from Newegg.com and, as suggested with a lot of the comments I had read prior to buying the laptop, I went out and bought another 512 ram before even fireing it up. When I did turn it on everything worked as well a expected. I installed a few programs, let it stretch its legs a little, and gave it a test run. Everything worked fine (including the sound).
Then I proceeded to follow the next bit of common advice, to reformat the HD to get out of the FAT partitions. Well, I reinstalled windows (upgrading to XP instead of the Media Center) and all the drivers (including the ATI chipset and the audio drivers) provided on the Aser website. Windows has also been upgraded to the most recent patches available.

The Problem: there is no audio device detected on the machine anymore. All the drivers are in but its acting as if there is no audio hardware on the laptop.

Everything else is working fine, anyone know what I might be missing? I even went back and tried running ALL the drivers on the website for the 3100, 5100, and the 5110 series computers just incase I missed anything.
Here is a list of what software has been tried so far.

Aser eData Security Management v2.00.3076
Aser Empowering Platform v2.3.2015
Aser ePerformance Manager v2.0.2.007
Aser ePower Managment v2.0.2016
Aser ePresntation Management v.2.0.2008
Aser eSetting Management v2.3.2017
Aser GridVista v2.53.0209
Atheros 802.11 a+b+g Wireless Lan Driver v4.2.2.7
ATI Chipset and Display Driver v8.251
Bluetooth Driver and Utility
Broadcom 802.11 b+g Wireless Lan Driver v4.10.40.0
CPU Driver v1.3.1.0
Flash BIOS v2.00
Launch Manager v1.10.1e
Modem Driver v7.51.0.0
Realtek Audio Driver v5.10.0.5257
Realtek LAN Driver v5.635.923.2005
SMC FIR v5.1.3600.7
Touchpad Driver Synaptic v8.2.19.0 and Elantech v5.0.3.6

If im not mistaken this is suppose to include HD sound hardware and such, is there another driver from somewhere else I am suppose to have or is the Realtek the one?
Anyone had similar problems or any advice for what is goig on here? Should I reformat back to Windows XP Media? Any conflicting software/hardware that would make a difference?

I am curious about how you got epower program to install. I lost those programs a few weeks ago and several attempts to re-install them were unsuccessful.

I don't know if it will help you with your lack of sound but sometimes I use a linux live CDs to try double check if I have a hardware or software problem. If you can get sound under a program like Ubuntu you might conclude the hardware was all right. I know when I lost the sound on my desktop the file that kept it from working didn t sound like a sound driver to me.

Can you get sound playing a CD or any video programs like under real player?

What software from Acer did you keep? What did you leave off?
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