Originally Posted by Nirdop
I am thinking of ordering a M5550 at AW UK (I live in the Netherlands).
Has anyone any experience with AW UK and shipping to other countries?
How is the service when you have warrenty issues (will be a lot of trouble with shipping it back and forth to the UK)?
I'm also from the Netherlands, and i ordered the Aurora m9700.
I want to give you one VERY important tip. Order your notebook through Alienware Germany. All European orders come from Ireland. So i hear you thinking, why alienware germany?
Alienware Germany has the same products for a lower price. Don't ask me why but if i configure the m9700 on Alienware UK and on Alienware Germany with the same specs, Alienware Germany's price is usually atleast 100-200 euro's cheaper.
That's the tip i wanted to give. Other then that, my experiences with Alienware here in Europe have been great. I was helped by Jutta and Carlos and they have been patient and helpfull throughout my order.
One thing. It's very likely that you are gonna have to send creditcard info to them because the Dutch Law has strict privacy laws in it which prevents Alienware from checking wheter the creditcard info you entered when ordering, matches the actual creditcard info. Yes it's complicated
, but once you fix that it's smooth as butter.