Hello there.
I have a TM4001WLMi and recently sent it in for warranty work (bad keyboard and shorting USB as reported by Windows XP).
After a month, the laptop is with me and I can confirm the keyboard has been replaced (it's brand new, types great), but I seriously doubt the mainboard was exchanged (as per service sheet). USBs are still shorting too, and they're dusty (clearly not new).
I'd like you (owner of an Acer laptop) to check if your SN label on the bottom of the laptop matches the one mentioned on BIOS.
Best regards.
I have a TM4001WLMi and recently sent it in for warranty work (bad keyboard and shorting USB as reported by Windows XP).
After a month, the laptop is with me and I can confirm the keyboard has been replaced (it's brand new, types great), but I seriously doubt the mainboard was exchanged (as per service sheet). USBs are still shorting too, and they're dusty (clearly not new).
I'd like you (owner of an Acer laptop) to check if your SN label on the bottom of the laptop matches the one mentioned on BIOS.
Best regards.
