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Random Frame Drop

post #1 of 21
11/3/06 at 6:29pm
Thread Starter 
Hey all, I have had a Sager 9750 for about 6 months now. Everything is running fine, I'm just concerned about one issue. I play World of Warcraft and I usually get about 40-60 frames most of the time. But for the past two months there will be periods when my frames will drop to around 15 for a short period, then shoot back up. Could this be a heating issue?

my specs are...
Sager 9750
AMD Athlon 64x2
Geforce go 7800 fx
1 gig ram
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post #2 of 21
11/12/06 at 3:43pm
Thread Starter 
~Bump~ Ohhh and I had sent this computer in already once, and I believe it was because of a heat problem.
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post #3 of 21
11/14/06 at 3:54pm
Stab in the dark here...

Do you use a laptop cooler?

Have you cleaned all the intakes and vents?
(I clean my 9890 about every 2-3 weeks w/ can-o-air , ect..)

That design used on the 9800 series and 9700 series lend themselves to heat issues very easily. My opinion is that any owners of these laptops need to take that extra step in cooling it over OEM expectations.


U.N.inspector
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post #4 of 21
11/15/06 at 2:11am
Thread Starter 
Ill give that a shot. ty
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post #5 of 21
11/16/06 at 3:26am
I completely disagree that the 9750 has heat issues. I have had the issue you describe Lv84... I'd play WoW and the frames would just randomly drop for about a minute then shoot back up. I have a feeling the video card was throttling itself. I don't think it was a heat issue because my temps never made it to worrysome levels.

I think it's either a driver or windows issue. I had actually switched over to linux after I was having those problems and the laptop worked perfectly fine. WoW had absolutely no slowdown issues and actually seemed to run a bit cooler.

So my suggestion, if nothing else works, try and reinstall windows and see if the problem persists. If it does then you know it's a hardware issue. You can troubleshoot things like this for ages and get nowhere.
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post #6 of 21
11/17/06 at 1:57pm
Bigtrouble is correct, the throttling issues can happen on any system and I have seen it before. Sometimes a simple driver reinstall or even change will solve the issue. Have you tried any aftermarket drives like the ones on http://www.laptopvideo2go.com/ If not give it a try.
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post #7 of 21
11/17/06 at 3:05pm
Thread Starter 
Accually, I did just reformat my computer and reinstall windows an such. but I still have the problem. As for the drivers, I do try to keep them up to date, but I havent tryed that site yet. will give it a go..
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post #8 of 21
11/18/06 at 2:10am
Quote:
Originally Posted by Lv84
Accually, I did just reformat my computer and reinstall windows an such. but I still have the problem. As for the drivers, I do try to keep them up to date, but I havent tryed that site yet. will give it a go..
Ok, at least you eliminated a bunch of variables now. If you don't have CPU throttling working you will have heat issues because these machines are not meant to be running full steam 24/7. Install the new video driver, install the via hyperion drivers and give WoW another shot. If you still have issues then you need to open the machine up.

It's most likely a hardware issue if you're still having slow downs... I would try and open the machine up and clear out the dust and, if you have some, re-apply arctic silver to the cpu and gpu (if possible). Sometimes pockets can form and severely decrease thermal performance.
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post #9 of 21
11/18/06 at 3:18am
Thread Starter 
I just baught a can of compressed air a few days ago and cleaned out the whole thing...ya it needed it^_^. I also got the new Nv driver from Laptopvideotogo.com, so far everything is working out fine. Ill let you guys know if there is anymore problems. TY for the info
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post #10 of 21
11/18/06 at 6:23pm
What driver did you download, specifically?
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post #11 of 21
11/25/06 at 4:10pm
Thread Starter 
Sorry it took me so long to reply.... I installed v9702
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post #12 of 21
12/3/06 at 3:25pm
I'm experiencing something like this now as well.

Things will start off running fine, and then you'll hear the sound stutter, and the performance drops signficantly for a bit (about a minute or two) before shooting back up. I have a feeling that everyone is correct about the throttling, though, as the sound you hear when this occurs is the same as when you pull the power plug (and it switches to battery). Performance is the same as well. So, basically, the system is cutting back the CPU (at least it seems that way). Heat related?

I've tried to clean out the fans and such, but am uncertain how to REALLY clean the system out properly (I recall a process involving the removal of the heat sinks and whatnot). Any ideas?
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post #13 of 21
12/3/06 at 5:29pm
Thread Starter 
Quote:
Originally Posted by dark1x
the system is cutting back the CPU (at least it seems that way). Heat related?

Thats exactly what I was thinking. I was having the problem a lot untill I turned down my settings a bit(lowered Res and color), that accually helped prevent it from happening more. As for the drivers, I installed a new one from the link posted above. First I removed my old driver then installed the new...and so far I havent had any problems.
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post #14 of 21
12/3/06 at 8:06pm
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post #15 of 21
12/5/06 at 8:16pm
Uh, are you aware you can uninstall XP updates? You can make them show in add/remove programs, and uninstall them like regular software.
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post #16 of 21
12/5/06 at 10:40pm
I have been having the same problem. I thought it was a heat issue but it is not. It only happens with new next gen games. This happens with my 9720. I was just playing tomb raider legends all maxed out. And around every 10mins the framerate drops so badly for about 1min. I tried changing the RES to 1024X768 (From 1600X1000) And I shut off AA. Same thing kept happening.

I am going to try the drivers from laptopvideo2go and hope it works. Sadly I find sager more and more unreliable as time goes by. It seems like they just stopped updating their video drivers for 5720 I paid 2,600 for this laptop, they should support it at least till the 7800GTX is considered a bad card. Also their laptops produce way to much heat. (I need to have a fan on the damn thing when gaming)


edit: Great that didn't work..
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post #17 of 21
12/6/06 at 6:32am
Quote:
Originally Posted by BattleRoyaleX
I have been having the same problem. I thought it was a heat issue but it is not. It only happens with new next gen games. This happens with my 9720. I was just playing tomb raider legends all maxed out. And around every 10mins the framerate drops so badly for about 1min. I tried changing the RES to 1024X768 (From 1600X1000) And I shut off AA. Same thing kept happening.

I am going to try the drivers from laptopvideo2go and hope it works. Sadly I find sager more and more unreliable as time goes by. It seems like they just stopped updating their video drivers for 5720 I paid 2,600 for this laptop, they should support it at least till the 7800GTX is considered a bad card. Also their laptops produce way to much heat. (I need to have a fan on the damn thing when gaming)


edit: Great that didn't work..

DID YOU TRY ACTIVATING VSYNC ?`
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post #18 of 21
12/6/06 at 6:33am
Quote:
Originally Posted by Verrin
Uh, are you aware you can uninstall XP updates? You can make them show in add/remove programs, and uninstall them like regular software.

How ?
Are really ALL updates shown up ?
And they will be reinstalled by using Windows update again ?
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post #19 of 21
12/7/06 at 1:40am
Quote:
Originally Posted by Eingang
DID YOU TRY ACTIVATING VSYNC ?`
Can't find a vsync opention anywhere for Tomb raider, Most likley because its a port from 360
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post #20 of 21
12/7/06 at 7:03am
Quote:
Originally Posted by BattleRoyaleX
Can't find a vsync opention anywhere for Tomb raider, Most likley because its a port from 360

You can activate VSync for ANY game using the NVIDIA DRIVER PANEL.
PLEASE DO IT and tell us your experiences.... thank you !
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