Buying items with credit cards may entail you to to extra warranty(in US). Not all credit cards offer this protection, but many do. This benifit is usually metioned in the cardmember agreement. For the final word, ask Visa/Mastercard/Amex directly (not the issuing bank). The extended warranty is offerd by visa/mastercard/amex directly, and not by the issuing bank. SPECIAL: your card may be eligible, even though your CC agreement makes no mention of it. To determine eligibility for Visa, go to http://usa.visa.com/personal/cards/b...r_eclaims.html and register your product. If you are allowed to do so, it means your card is eligible. (My Visa issuer said my card wasnt eligible, but I was able to register on the visa site with no problem. I also called them up and confirmed this) (Thanks BusNut for the heads up) Phone numbers to check eligibility: VISA (USA) 800-551-8472 MasterCard (USA) 800-622-7747 Much of this info is from http://www.fatwallet.com/forums/mess...hreadid=173128 When cards DO offer extended warranties, it goes like this: MASTERCARD will double manufacturers warranty on products with mfgr warranty of 1 year or less. NO extra coverage for items with mfgr warranty over 1 year. VISA will double warranty (up to 1 extra year) on items with mfgr warranty of 3 YEARS or less. VISA is the only major issuer to include factory reconditioned items as part of their double warranty. Visa also has a program to purchase an extended warranty plan, at a cost which is usually less than a store-bought extended warranty. http://usa.visa.com/personal/cards/b...ranty_mgr.html AMEX will double warranty (up to 1 extra year) on items with mfgr warranty of 5 YEARS or less. AMEX seems to have easiest claim process. Discover pdxlou has indicated that discover does NOT offer extended warranties International: JFvergara has indicated that Canada may have a similar program Notes: Charge entire amount on ONE CC. Keep invoice, warranty printout page, CC receipt showing you paid for item in safe place, perhaps everything together in a folder. Also keep a copy of the cardmember agreement in above folder. Do not cancel card. Amex seems to have easiest claim process. Please post your experiences in this thread with CC extended warranties. I am posting some helpful posts from varios threads:
The final word is given by VISA/MASTERCARD/AMEX A similar thread is at: http://forum.notebookreview.com/showthread.php?t=64951
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| Date Posted: Mar/19/2006 9:20 PM Posted By: craig10x Rank: Senior Member Visa is pretty flexible, actually. I've talked to several Csrs at Visa and they all said the same thing...it's totally YOUR CHOICE....you can either get the item repaired at a manufacturer's authorized service center and mail them the bill for a re-imbursement check (if you are in a hurry to get the item fixed) or get an estimate first and mail it in for a check to cover the expense of the repairs...Based on what Csrs at Mastercard told me, they REALLY PREFER you to get a written estimate first....That's why i feel Visa is better because they leave it entirely up to you! I should note that if it's an item like a laptop, where (for example) you might have a $600 repair bill on a laptop that only cost you $800 to begin with (say, if your motherboard blows...lol) it may behoove you to get the estimate first for Visa because if repairs are going to be over 70% of the cost of the item, there is a good chance they will "total" it and let you buy a brand new laptop! If, in that situation you had just gone ahead with the repair, you will only be re-imbursed for the cost of the repair....but, for smaller repairs, Visa's flexible policy has a definate advantage... |
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Originally Posted by BusNut
I have been using the VISA (USA) Warranty Manager service for over 5 years now & can attest this value-added service WORKS! I have received $$ benefits from this service many many times. MasterCard also offers this service. Each individual bank decides WHICH card benefit is provided for the credit card. Sometimes your bank does not even know what benefits are available - that's why I recomend you call VISA or MasterCard directly: VISA (USA) 800-551-8472 MasterCard (USA) 800-622-7747 Impt. guidelines: *charge entire purchase on your credit card - you must have an itemized receipt *do not cancel your credit card - card must be in force to receive benefit *the purchase must have a written US manufacturers repair warranty of 3 years or less (SAVE a copy along with your itemized receipt) *gifts are covered. So if you do not have the benefit with your card, check w/ a friend/relative as they may have the benefit (do this PRIOR to your purchase) *you must file the claim w/in 60 days after the product failure Software is NOT covered. Here are some links to VISA & MasterCard (call to verify YOUR card benefit): VISA (Warranty Manager Service eff. 06/06) ~ https://portal.newcorp.com/visaclaim...Admin%2006.pdf MasterCard (Guide to benefits) ~ http://www.mastercard.com/us/persona...its/index.html Lastly, if you are thinking of buying an extended warranty, check with VISA or MasterCard directly (use above shown phone numbers) to inquire into their extended warranties. With VISA, you can purchase a VISA Performance Guarantee. This extended warranty includes a NO LEMON POLICY & battery replacement for notebook computers! Notebook cost (before tax): $1,201 - $2000.99 warranty period = 3 year $114.99 or 4 year $178.99 $2,001 - $3000.99 warranty period = 3 year $164.99 or 4 year $262.99
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