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M9700 to ship Nov9th!!! (woot)

post #1 of 65
Thread Starter 
Hi all, I've been reading this forum among others for months now learning and reviewing others' experiences with different rigs. I recently speced both a Dell XPS for around $4200 and An Alienware M9700 for $3200. After much deliberation and waffling I ordered the AW!!! I'm really happy for a number of reasons. First of all here's where I've been and where I'm going:

out with the old Dell i8600
Intel PentiumM 1.8, 1g ram, 80g HD, GeForce FX Go5200

in with the new Aurora m9700
Processor: AMD Turion™ 64 Mobile ML44 2.4GHz 800MHz FSB 1MB L2 Cache
Operating System (Office software not included): Genuine Windows® XP Media Center Edition 2005 - Free Upgrade to Windows Vista Premium! - None
Chassis: 17" WideUXGA 1920 x 1200 LCD with Clearview Technology - Saucer Silver
Motherboard: Alienware® NVIDIA® Mobile SLi Chipset
Memory: 2GB Dual Channel DDR SO-DIMM at 400MHz - 2 x 1024MB
System Drive: Single Drive Configuration - 100GB Serial ATA 1.5Gb/s 7,200 RPM w/ NCQ & 8MB Cache
Optical Drive: 8X Dual Layer DVD+/-RW & 24X CD-RW Burner w/Software
Video/Graphics Card: Dual 512MB NVidia® GeForce™ Go 7900 GS - SLI Enabled
Sound Card: High-Definition Audio with surround sound
Wireless Network Card: Internal 802.11b/g WiFi Card
Communications: Integrated 10/1000Mb Gigabit Ethernet & 56K V.92 Modem
Bluetooth: Integrated Bluetooth® Device

My decision to NOT buy Dell again was based on my experience with my i8600 and Dell:

1) I disliked speaking to folks in India that didn't seem to be very fond of me.
2) During the 3 years of warranty on the i8600 my HD fatally crashed once, and I had to replace the optical drive twice.
3) I had to reinstall Windows to rid my systems of all the BS Dell loaded onto it including the useless features of XP that were all running at all times. I'm told Alienware installs no bloatware.
4) My review of the Dell forums confirmed that many of the same issues I've had in the last 4 years are still issues folks have today. I can't bear to do that all over again.
5) The XPS speced out at about $800 more than the AW, the only significant difference being Core2 Duo instead of the Turion64 chip which I'm not concerned about, and I get Nvidia SLI with AW. Hopefully the Turion X2 chip will be socketed the same way hope hope.
6) The AW touchpad has a scrollbar. The AW has a camera. The AW has a manual volume knob.
7) Last but not least the sales rep was cool and stayed after close 20 minutes to be on the phone with me 45minutes while I picked his brain on AW and comparisons. He knew his stuff and we had some laughs.

I've hear people hate on AW, and I've heard people hate on Dell. I can only rely on my own experiences with both companies. I chose AW this time (even though Mike still gets my money ). I hope my expectations are met! (I looked at Voodoo as well, but comon, that's just silly )

Thanks for all of the very informative posts that helped me. I hope I can give back in some way!



champs808
post #2 of 65
Congrats bro. Hope you enjoy it.
post #3 of 65
You have chosen correctly my friend, welcome
post #4 of 65
Thread Starter 
Thanks! This place seems awfully friendly for an internet forum

Replied with this query in another thread I'll throw it out here as well:

Others were indicating that HP is already using a dual-core Turion chip. I didn't know one existed and my friendly AW rep didn't seem to know this either. It was also mentioned in that thread that the Turion64 X2 will be DIFFERENTLY socketed is this a fact?? I was holding onto hope that I could swap it out when it comes out (unless it actually is out in which case my feedback to feedback@alienware.com needs to be amended).



champs808
post #5 of 65
champs sorry but yes The X2 Turion processor uses a different socket and chipset, it uses socket S1 with 638 pins, and DDR2, while the Turion uses socket 754 and DDR1 memory.

other than that, great system you will enjoy it (y)
post #6 of 65
Thread Starter 
Having delved into this a little further and with help from folks here I've found that yes indeed AMD has a dual-core chip and AW is not representing it in their lappy's. It seems the question becomes:

Is it more advantagous to have SLI enabled nvidia cards and the Turion64 processor? Or instead have a dual-core Intel processor and a less powerful graphics config?

I still have time to chage my order! LoL I'm such a waffler. Any thoughts?

champs808

edit** thanks Isaac, saw your post after I made this one
post #7 of 65
Thread Starter 
Ok, update! Shipdate moved up to the 13th from the initial 9th. No reason given, but a lot of backpeddling and stuttering by the phone-rep. Given that I've been in stage 3 now for almost 5 days, and I was told that I would move to phase4 "sometime up to 88 hours (lol)", I'm not optimistic.

Question: One of the primary selling points featured on the AW website was the quick shipping date. Now that it's backing up and they can give no reason whatsoever for that, how much leverage do I have in asking for a perk? Let's say...an Airgo MIMO card? Or if that's too much maybe just a backpack?? Something...

Thoughts?

**edit for clarification
post #8 of 65
Your estimated ship time is still not bad, so I doubt you'll be in line for much of a bonus...some folks who waited months for their P2 desktops got a $50 gift certificate from Amazon

If gaming is your primary use, I imagine you'll be quite happy with the m9700. I don't find the single core processor much of a drawback...

Congrats on the order.
post #9 of 65
Thread Starter 
Quote:
Originally Posted by shazza
Your estimated ship time is still not bad, so I doubt you'll be in line for much of a bonus...some folks who waited months for their P2 desktops got a $50 gift certificate from Amazon

If gaming is your primary use, I imagine you'll be quite happy with the m9700. I don't find the single core processor much of a drawback...

Congrats on the order.

Thanks Shaz, we will have the same config minus the upgraded wireless (unless I mod the order again!). Glad to head another user's satisfaction with the 9700. Not to nitpick, because that's not a dealbreaker, but seriously why would AW advertise as a selling point a 5 days shiptime if they can't honor it?
post #10 of 65
Quote:
Originally Posted by champs808
Thanks Shaz, we will have the same config minus the upgraded wireless (unless I mod the order again!). Glad to head another user's satisfaction with the 9700. Not to nitpick, because that's not a dealbreaker, but seriously why would AW advertise as a selling point a 5 days shiptime if they can't honor it?

This can be for many reasons. Being stuck in phase 3 means waiting in line for your nb components to get sorted...

I ordered a system quite like yours and I've had some issues as well, the problem is AW never contacted me to resolve these issues, I had to call every time to get a 'You've waited for x amount of days? Oh, wait, now that you mention it, I see here that we've had some issues moving your order'.

I got useless information from some reps but other reps are very helpful, just call back a couple of times during the day make sure you get someone on the phone who can help, always worked for me.
post #11 of 65
Thread Starter 
Quote:
Originally Posted by NIN2thevoid
This can be for many reasons. Being stuck in phase 3 means waiting in line for your nb components to get sorted...

I ordered a system quite like yours and I've had some issues as well, the problem is AW never contacted me to resolve these issues, I had to call every time to get a 'You've waited for x amount of days? Oh, wait, now that you mention it, I see here that we've had some issues moving your order'.

I got useless information from some reps but other reps are very helpful, just call back a couple of times during the day make sure you get someone on the phone who can help, always worked for me.

Grrr this is what I'm talking about. My ordering decision against Dell was based on CS. Seems nothing changes on this side of the aisle!
post #12 of 65
True, but I am quite happy with the fact that I only need to keep calling them to get the information I want. With other companies (and that is where the difference lies imho) there is simply no way to get a hold of people that will answer any question beyond the plain and obvious ones. I've had some very helpful people on the phone at AW.
post #13 of 65
Thread Starter 
Quote:
Originally Posted by NIN2thevoid
True, but I am quite happy with the fact that I only need to keep calling them to get the information I want. With other companies (and that is where the difference lies imho) there is simply no way to get a hold of people that will answer any question beyond the plain and obvious ones. I've had some very helpful people on the phone at AW.

Right on, good stuff!
post #14 of 65
My shipping date should be equal to yours now, the 12th or 13th. Initially this was the 7th of Nov, but since I had some delays in the payment process because of security blocks I actually reached phase 3 on the 7th... Wonder who gets it first!
post #15 of 65
I wouldn't worry about upgrading the wireless...maybe the MIMO feature will be an advantage down the road, but I get similar performance out of my other notebooks with non-MIMO (but just using a regular Linksys router...and signal is fine on all systems).
post #16 of 65
Thread Starter 
Quote:
Originally Posted by NIN2thevoid
My shipping date should be equal to yours now, the 12th or 13th. Initially this was the 7th of Nov, but since I had some delays in the payment process because of security blocks I actually reached phase 3 on the 7th... Wonder who gets it first!

Game on! I may have an advantage though... because my lappy is shipping to Hawaii, they tell me they 2day it, whereas mainland US orders go ground I think. Victory shall be mine!

post #17 of 65
Ah, but I am not from the US! However, mine still gets delivered by ground I'm afraid... Avg time for this is 2-3 days.
post #18 of 65
Thread Starter 
Quote:
Originally Posted by NIN2thevoid
Ah, but I am not from the US! However, mine still gets delivered by ground I'm afraid... Avg time for this is 2-3 days.
The gauntlet has been thrown down. Let the game begin
post #19 of 65
Grats on your purchase! I hope you enjoy it.
post #20 of 65
i want phase 5 now !!! this waiting is killing me
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