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How to clean a boot-sector virus ?

post #1 of 7
11/7/06 at 11:03pm
Thread Starter 
Hi guys/gals ... I'm trying to help out a friend with her laptop , She didn't have her AV up to date and she end up getting a virus , Now she need to do a boot sector virus clean , or low level hard drive clean , How does one go about such whichout a flop drive and only has a product recovery disk ? ( XP home sp2 ) Toshiba Satellite A100

BTW she did try the recovery process but afterward she was still getting the BSOD

Thanks
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post #2 of 7
11/8/06 at 11:50am
Have you identified the type of virus? It's a lot easier to clean if you know the type of virus...
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post #3 of 7
11/8/06 at 11:29pm
Thread Starter 
Quote:
Originally Posted by rodarapan
Have you identified the type of virus? It's a lot easier to clean if you know the type of virus...
Hi .. I'm sorry don't know the name of the virus, This is why I'm curious to know whats the best to clean the hard drive and then hopefully be able to use the product recovery disk and get windows back on
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post #4 of 7
11/9/06 at 12:49am
Download spybot search and destroy, update, turn off system restore then run spybot or download avg anti virus then do the next step.
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post #5 of 7
11/10/06 at 12:52am
Thread Starter 
Quote:
Originally Posted by SteveTheBot
Download spybot search and destroy, update, turn off system restore then run spybot or download avg anti virus then do the next step.
Hello ... No she can't do that , The computer wouldn't load windows , This is why I think it just best to do a heavy hard drive cleaning but how is such done ?
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post #6 of 7
11/10/06 at 12:31pm
Ultimate boot cd. Google it, download it, burn the Iso to a cd and boot from it. It has all the tools you can think of among which you will find ones that will let you wipe the hdd.

Another option is to get a USB housing for the HDD for like 10. Pull the laptop's HDD put, pop it in the housing and connect it to another pc and just format the drive from there.

From there it'll be a spanking clean HDD and you should be able to use the laptop's restore CD to restore windows.
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post #7 of 7
11/14/06 at 12:57pm
If you can't find out the type of the virus and clean it with a software the only way is to delet every partition on the HDD an repartition and the reformat the HDD. I know once I got a boot virus and the only way to delete it was to do so.
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