I just want to jump in quickly before this thread is abandoned for gs's review to clear up a few things.
First, I know the thread got waaaaay off track when talking about screens. I have contacted Sager myself to find out exactly what happened there and I was told that gs asked for the rep find him a perfect screen. Of course, this is something that Sager's sales team can not and does not do. Instead of giving gs Sager's dead pixel policy, the rep simply responded that there is no such screen. Of course, this was interpreted that all screens are flawed which is NOT true. In fact, the 8790s we have here prove that fact alone. So please, everyone, what was posted about this is not true, but a miscommunication.
With that said, there are a few things that are important to keep in mind:
1. Screen quality is controlled by the single supplier Philips-LG in regards to all 17" screen laptops at the current time. Neither Sager nor Clevo has control over screen production.
2. Sager's sales team does not have the authority to offer special screen specifications to specific customers because Sager wants to be fair to all our customers and treat them under the same public policies.
3. Sager has and will always do their best to offer the best products & policies they can to our customers, and we still truly think that their Dead Pixel policy is the best offered in the industry.
I was very concerned to see the posts last week, but I wanted to make sure that I got all the details before I posted something. If anyone has any further questions about screens, dead pixels, policies, etc., please feel free to email us at
admin@pctorque.com.
Thank you!