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weird - computer shutting down.

post #1 of 6
Thread Starter 
this has started to get annoying. my computer randomly shuts down. but the thing is that it doesn't just turn off. windows displays the shut down option and then it turns off. its as if you press the power button and the select shut down option....

thats so weird. it happens once every 2-3 hrs. what the hell ?
post #2 of 6
it seems more like the sasser worm to me.. try and get ur pc scanned and get help to remove it asap. I doubt its any hardware problemo.
post #3 of 6
Thread Starter 
hmm its a new machine though. well i will go ahead and scan it.
ran spyware and virus tests = no issues.
post #4 of 6
call AW tech, and also check to see if you have the latest bios update (AW tech can help you w/ that as well)

keep us posted
post #5 of 6
Thread Starter 
spent all day with AW tech.. they had me run stress tests, take the laptop apart, reseat the video card.. when we had the laptop apart i noticed that the gel like thing thats on top of the video card had a little chunk that was broken off... they told me to pull that off and i told them about it. they were stumped for a second.

i told them i had some artic silver and i could put that on and they told me i could do that.. unfortunately there isnt enough contact with the GPU and the computer didnt like it. the video card temp kept going up and up..

meanwhile, the cpu kept over heating and for some reason the fans would not turn on.. we flashed the bios again and it did not help. so they told me to RMA the machine.

I however was not happy with that, so i opened the laptop up, cleaned the gunk AW paste on the cpu and applied AC5 on there, then i made sure that the broken part of the gel that was on the GPU wasnt on the core and used the rest of the piece to fully coat the GPU core.

right now the system is stable but the CPU temp is around 65 C under load.. Before that it would shut down. The CPU idles around 50 C.

I still have the RMA open and I will most likely send it in tomm.
post #6 of 6
Thread Starter 
I may have figured out what the problem is. The heatsink fan comes on ONLY when the cpu temperature reaches 60 degrees Celsius. Unfortunately by the time the CPU temp reaches that high, the GPU temperature is already above 85 degrees Celsius. I will continue to log more data overnight but this seems to be the trend. I believe that if a bios patch were to be released to turn on the fan when the CPU temperature reaches 30 degrees Celsius, it would solve a lot of problems!
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