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9750 XP Pro won't boot from battery? Ok with AC plugged in..

post #1 of 5
Thread Starter 
Hi everyone,

So I have a 9750 and would appreciate a little tech help with a strange power problem on my Sager 9750 and XP Pro.

Quick specs, Sager 9750, AMD 64 4800 2GB Ram Quadro FX 1400, running XP Pro x86 SP2, had the unit new since march of this year.

The problem, one day I go to power up from battery power alone. The usual boot up sequence begins, POST completes and the usual Windows progress indicator fades in and blue bit scrolls. But rather than going to the login screen, the screen switches to a screen full of | ASCII characters (the upright bars) forming lines up and down. This is strange! This remains on the screen for about 5 seconds, the screen then goes completely black and freezes. Hard drive activity has stopped when the screen goes to ASCI characters, with just an occasional flicker of activity every 4 seconds.

The problem is repeatable and always does the same thing. If the AC power is connected, XP boots just fine and the system operates perfectly (as much as a 9750 can do). Again it always works fine when plugged in.

Once running, if the AC power is disconnected, screen goes black, system freezes. Time to reboot from fresh. Won't resume with power re connected. System will Sleep and Hibernate just fine, just as long as I plug in power when waking the thing.

I have 2 batteries, so have tried every combination of charge level during attempts to boot from battery alone. Both batteries are fine and get regular (monthly discharge) cycling.

The system will run from a boot disk just fine, into something like a base level memory tester, and that's what I've been using to run the system until the battery runs out, it'll last about 1.5 hours this way before croaking.

So I guess it must be something to do with XP Pro x86, and how power is handled / drivers loaded at startup? The system detects the battery and reports charge level, everything you'd expect to see. Tried reloading all the drivers, chipset etc, with no change.

Would be a massive pain in the ass the re-install XP, as it took about a week of intense installation to get it all ready for using for 3D and graphics work. So I'd love to find a way to indentify and fix the problem.

It's not like I expect this machine to run as a work environment from batteries, and they sure only last about 45 mins when being used intensively, but it'd be nice to have the option and to be able to use the 'UPS' feature of having the battery there. As now a glitch in power just freezes the system

Any help very much appreciated

Thanks in advance guys.

Nick.
post #2 of 5
I had this problem when i installed video drivers from laptopvideo2go that did not have the correct inf files...ended up redownloading and installing from the Sager site, the video drivers approved by Sager
post #3 of 5
Thread Starter 
Hi Gfotion,

You're right!

I'd updated to the most recent 84.xx drivers direct from the NVIDIA website and not made the link that this could have caused the problem. I tend to use the machine plugged in most of the time (like most people) and must have been a big time gap until trying to boot from battery alone.

Now with the 83.xx drivers from the Sager website, everything seems to be working again! Boots up ok on battery power! And runs just fine.

Thanks! A much quicker response than Sager via email (still waiting from about a month ago!)

It's great to have a fully functioning laptop again, thanks Gfotion !!
post #4 of 5
you're welcome! Merry Christmas and my best to you and yours ... aren't these forums cool?! Have learned soooo very much from reading them.

-george-
post #5 of 5
Thread Starter 
Hey George,

It's an invaluable reasource, I find out something new everytime I visit this forum. Happy Christmas to you too!

I'm super happy now, as I also fixed my HDD problem running in PIO mode instead of DMA, now the whole system runs as it should have when delivered Super fast!
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