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Do I have a screw loose?!

post #1 of 13
Thread Starter 


I just noticed that my OLD i8600, which is about to be sent in to complete my system exchange, is missing one of the slightly longer screws on the bottom of the unit.

I am wondering if the tech that had to completely disassemble the unit to get the new touchpad installed on it lost it?

I have looked all over the place and cannot find this screw... incidentally my NEW system has all of its screws (knock on wood). Is dell going to complain when they receive the system if it has a missing screw? Should I call and explain? (I had a feeling the tech was a little sloppy when I watched him work )

Adios,
A.F.
post #2 of 13
Yes
post #3 of 13
Quote:
Originally Posted by Atomic Flip


I just noticed that my OLD i8600, which is about to be sent in to complete my system exchange, is missing one of the slightly longer screws on the bottom of the unit.

I am wondering if the tech that had to completely disassemble the unit to get the new touchpad installed on it lost it?

I have looked all over the place and cannot find this screw... incidentally my NEW system has all of its screws (knock on wood). Is dell going to complain when they receive the system if it has a missing screw? Should I call and explain? (I had a feeling the tech was a little sloppy when I watched him work )

Adios,
A.F.
I've always had a screw loose, you learn to live with it!
post #4 of 13
DELL-M, could you expand on that answer, as to which of Atomic's questions it addresses or does it address all of them (including the loose screw title)?
post #5 of 13
I would garner he means that yes, you have a screw loose. Dell won't care a screw is missing from your notebook (or your mind either..) .
post #6 of 13
Thread Starter 
DELL-Machina,

Yes to what? All three of my questions? Are you saying I need to call Dell to let them know there is a screw missing on my old unit that the tech lost during the service call?

Thanks,
A.F.
post #7 of 13
Dont' call unless they call you first. If they do call you just explain to them that the TECH must not have placed the screw in, so it is not your fault. to take off the touchpad you need to take off the palm rest, which requires unscrewing the 12 screws under your laptop. There is no way it could have just fallen off because there is Locktite on teh screws which hold them in place.
post #8 of 13
Thinking more about this, I have far more screws loose now then I did a month ago
post #9 of 13
Thread Starter 
Sometimes I wonder if I am getting "screwed" by Dell.

A.F.
post #10 of 13
Hey Jayhawk (the Lurking seems to have fallen off), can we get an accurate count on your loose screws? Both before and now. And are they just loose or have they fallen off completely? Do you find and collect the ones that fall off completely? Do you look for them? Are you aware they have gotten loose and fallen off? Do you or have you ever let someone else apply Lok-Tite to your screws? Have your or anyone you know ever intentionally removed screws when there was a warning tag that only authorized technicians should even know they exist? Are you now or have you ever been a member of a screw loosening advocacy group?
post #11 of 13
Quote:
Originally Posted by MARQUISDARQUIS
Hey Jayhawk (the Lurking seems to have fallen off), can we get an accurate count on your loose screws? Both before and now. And are they just loose or have they fallen off completely? Do you find and collect the ones that fall off completely? Do you look for them? Are you aware they have gotten loose and fallen off? Do you or have you ever let someone else apply Lok-Tite to your screws? Have your or anyone you know ever intentionally removed screws when there was a warning tag that only authorized technicians should even know they exist? Are you now or have you ever been a member of a screw loosening advocacy group?
Yeah, the "Lurking" bit was my initial intention on this forum, then I realized there was intelligent life form out here and just couldn't control myself. Unfortunately, if I changed my name, I would have to develop a new sense of humor and way of looking at things, which is just too much work for an old guy like me.

I'm still in search of the missing screw from my laptop. I think my dog ate it based on the circular motion he makes on the carpet every time he needs to relieve himself. I figure he'll just have to live with a dell screw tattoo on his @$$ for a while. He'll get over it though, because he is a long haired chihuahua, so he was born with a few missing screws and enough strikes against him to start with, without dells help. So now he is simply $crewed, blued and tattood.

As far as the direction it was headed after that, it started to sound alot like the McCarthy hearings, and since I'm not much in favor of visiting Wheeling, WV, because with the damn potholls on I-70 going down that hill, you will lose far more screws from your car than you ever intended. I chose to ignore the lackluster loss of screws and take 270 bypass in a round about way to the otherside of insanity.

I'm sorry, what was the question

post #12 of 13
jayhawk, if loose screws bothers you enough, just go to the hardware store and get some lok-tite and apply a tiny bit to each loose screw. I believe compal (manufacture of dell laptops) uses Permatex Threadlocker blue. which you can buy in most hardware stores.
post #13 of 13
I meant yes to the last question if it bothers you then you should call in otherwise when it gets repaired dell wont midn they replace keyboards and casing at there cost
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