When I got home from my final exam this afternoon, I fired up my computer to check my email. A couple of spams and some things from school, and a message from Alienware Tech Support. Apparently my warranty had just been voided. I called in a few days earlier to see what could be done about a broken battery latch. The guy said I would have to send it in to depot...um, no. Not durin finals anyway. So I asked if I could use superglue to fix it. Fernando authorized me to repair the latch myself, as long as the case was not modified (Dont glue stuff to your laptop!). Once that was taken care of, I sent a message to update my status on the support site. Well...come Monday, I find out that I was NOT authorized to fix the latch and now my warranty has been "released". So 45 minutes later I find out that someone read the notes wrong and it was all just a big misunderstanding. I have my warranty back and things are good (except for my Finals
).
While I was on the phone, I asked about the new internal wireless card. I was told that the card is still in testing and that once the bugs are worked out, that owners of the P.O.S. Atheros card will receive a replacement and that a technician wil be sent along to ensure that it is installed/configured properly. Unfortunately, no ETA on when this might occur.
).While I was on the phone, I asked about the new internal wireless card. I was told that the card is still in testing and that once the bugs are worked out, that owners of the P.O.S. Atheros card will receive a replacement and that a technician wil be sent along to ensure that it is installed/configured properly. Unfortunately, no ETA on when this might occur.





