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Sony support or rather lack thereof...

post #1 of 4
12/28/06 at 4:31pm
Thread Starter 
I just had a very bad experience with Sony support. They refused to give me the model number of the Toshiba drive in my notebook.My experience with Sony support--pick a division,any division--has been abysmal. The support website is fair at best. Am I over-reacting or is this the norm with Sony--lousy support.

lfe2211
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post #2 of 4
1/3/07 at 2:12am
The norm it is.
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post #3 of 4
1/5/07 at 5:44am
I refuse to buy any more sony products period, I am glad my laptop is dead, so i dont have to deal with their crap anymore. there is honestly no reason to buy a sony product anymore unless you want a shoddy product back by crappy support all for a premium price.
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post #4 of 4
1/5/07 at 12:54pm
Zuluhammer, you put it perfectly.
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