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1GB RAM & Hibernation, WinXP Pro

post #1 of 5
3/1/03 at 5:26pm
Thread Starter 
Hi folks--

I have a Sager 5620-V w/XP Pro purchased through sagernotebooks.com. I recently upgraded from 512MB to 1GB RAM. The machine has since lost the ability to hibernate consistently. It's a real bummer cuz the hibernation feature is extremely useful to me.

Microsoft has a tech support article on this very problem: http://support.microsoft.com/default...;en-us;330909. Apparently any computer with 1GB of RAM or more under XP is subject to losing hibernation ability. M$ has a patch but they haven't released it publicly cuz it has been adequately tested. For those (me included) who have an OEM copy of XP, M$ requires going through the OEM for support, else M$ charges money up front to speak with tech support reps. I haven't gotten much help from Sager yet on this issue.

Has anyone experienced this hibernation problem and gotten the fix from either Sager or M$? If you got it from M$, did they force you to pay for it? If not, to whom did you talk or what number did you call so I can do the same thing?

Thanks.
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post #2 of 5
3/1/03 at 8:17pm

Re: 1GB RAM & Hibernation, WinXP Pro

Quote:
Originally posted by SagerMeister
Hi folks--

I have a Sager 5620-V w/XP Pro purchased through sagernotebooks.com. I recently upgraded from 512MB to 1GB RAM. The machine has since lost the ability to hibernate consistently. It's a real bummer cuz the hibernation feature is extremely useful to me.

Microsoft has a tech support article on this very problem: http://support.microsoft.com/default...;en-us;330909. Apparently any computer with 1GB of RAM or more under XP is subject to losing hibernation ability. M$ has a patch but they haven't released it publicly cuz it has been adequately tested. For those (me included) who have an OEM copy of XP, M$ requires going through the OEM for support, else M$ charges money up front to speak with tech support reps. I haven't gotten much help from Sager yet on this issue.

Has anyone experienced this hibernation problem and gotten the fix from either Sager or M$? If you got it from M$, did they force you to pay for it? If not, to whom did you talk or what number did you call so I can do the same thing?

Thanks.
try this link instead(i know its the same 1 but apparently part of yours got messed up in the translation
http://support.microsoft.com/default...b;en-us;330909
Had to search to find the page, kind of suck that they wont release the file unless you call them.... i like this part of the expanation

"For example, you may see this symptom if you run the dir command in 500 Cmd.exe processes. "


Go ahead test it out everybody.. get working on opening 500 cmd.exe processes and typing dir in each... I would imagnine it would have to be entered in each 1 at the same time probaly too since once you hit dir it's usually done pretty quick
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post #3 of 5
3/1/03 at 8:28pm

Re: 1GB RAM & Hibernation, WinXP Pro

Quote:
Originally posted by SagerMeister
Hi folks--

I have a Sager 5620-V w/XP Pro purchased through sagernotebooks.com. I recently upgraded from 512MB to 1GB RAM. The machine has since lost the ability to hibernate consistently. It's a real bummer cuz the hibernation feature is extremely useful to me.

Microsoft has a tech support article on this very problem: http://support.microsoft.com/default...;en-us;330909. Apparently any computer with 1GB of RAM or more under XP is subject to losing hibernation ability. M$ has a patch but they haven't released it publicly cuz it has been adequately tested. For those (me included) who have an OEM copy of XP, M$ requires going through the OEM for support, else M$ charges money up front to speak with tech support reps. I haven't gotten much help from Sager yet on this issue.

Has anyone experienced this hibernation problem and gotten the fix from either Sager or M$? If you got it from M$, did they force you to pay for it? If not, to whom did you talk or what number did you call so I can do the same thing?

Thanks.
DId some searching and found the patch up for download here.. looks legit
http://www.windowsxpforums.com/

Its in middle of page...
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post #4 of 5
3/1/03 at 9:59pm
Thread Starter 

Re: Re: 1GB RAM & Hibernation, WinXP Pro

Quote:
Originally posted by infinity306
DId some searching and found the patch up for download here.. looks legit
http://www.windowsxpforums.com/

Its in middle of page...
Out-friggin'-standing!! Thanks a bunch! Works like a champ.

I had done some searching via usenet and google but had come up empty. I'll remember to bookmark that place for future XP based problems.

Thanks again.
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post #5 of 5
3/2/03 at 12:13am

Re: Re: Re: 1GB RAM & Hibernation, WinXP Pro

Quote:
Originally posted by SagerMeister
Out-friggin'-standing!! Thanks a bunch! Works like a champ.

I had done some searching via usenet and google but had come up empty. I'll remember to bookmark that place for future XP based problems.

Thanks again.
glad to be of help
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