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ATTN: All Dell 9400/e1705/m1710/m90 owners!!! - Page 11

post #201 of 352
Quote:
Originally Posted by scottwilkins
You forgot something. The voltage is being read from the screws, which are connected to the ground side of the circuitry. Nowhere near the Vcc lines of any chip on the laptop. The grounding facility in any electronic device is where stray current is supposed to go. That's why the ground paths are there. That is not a problem.
I was merly pointing out that 0,5v DC is not harmles for any circutry. As long as it stays were its supposed to be than thats ok, but i would feel a lot safer if it were channeled to somwere outside the laptop. It's not a car we are talking about.
post #202 of 352
Quote:
Originally Posted by the_scotsman
I did hook it up to a scope, and I can confirm it was AC voltage...not rising and falling DC... This has me absolutely dumbfounded...as I have already said several times...Dell Australia (Asia Pacific) fixed my problem within TWO days of me emailing them about it...what the f*ck is so hard....Dell obsiously work independantly across continents, which is piss poor in situations like this... I wasnt as concerned about my hardware, as I have never had any memory parity error or any kind of hardware error...I was just getting little tingling zaps from the chassis....but now its all fixed...thanks Dell Asia Pacific!
Well there we have it. A simple and fast fix and one more happy customer. But wait!! According to some people you got something fixed that wasn't really there!!??
post #203 of 352
Quote:
Originally Posted by Rasken
Well there we have it. A simple and fast fix and one more happy customer. But wait!! According to some people you got something fixed that wasn't really there!!??
Only according to Narg.
post #204 of 352
Quote:
Originally Posted by Rasken
Well there we have it. A simple and fast fix and one more happy customer.

Since Dell Asia Pacific replaced both of my AC adapters promptly, it made me a happy x 2 customer.

As I've mentioned before, my 2 pins bricks were REV A02 and the new 3 pins ones are REV A03, so it's not like there isn't a solution.
post #205 of 352
Yea, but as mentioned before, my 3-pin adapter is a REV A02 ... oh wel! lol..
post #206 of 352
Quote:
Originally Posted by nissanztt90
Narg forget all of your technical crap for a second; pull your head out of your ass and listen.

Please pull YOUR HEAD OUT for a second and read again. ALL electronics have stray voltage.

Again for the hard headed

ALL ELECTRONICS HAVE STRAY VOLTAGE.

got it? Good.

Also, I love how you make stuff up and attempt to prove I said it. Of course electricity of all types causes interference in other electrical items. Try reading the post earlier where I provided a link for Gauss's law. DUH! Stop making sh!t up, OK?
post #207 of 352
All you guys have problems. Not laptop problems, but personal problems.

If you truely believe this is national news worthy, then you've got a lot more to learn about electronics and business both.

All electrical items will have interference possibilities and even voltages here and there. That the way the work. And no, these effects "going accross your motherboard" will not affect them. That's why there are ground paths.

And, scotsman, if you did hook it up to a scope, can you tell us what the RMS values were? If you did hook it up, then the RMS values would be known and you'd probably be able to tell us what they were. And what were both the high and low peak values? A drop in voltage to a scope will always fall further than it's true value. What was the frequency at which the wave became stable? Please prove you did what you say, else there is no reason to assume credibitily. Sorry, but your extreme attitude doesn't allow any such credibitlity unless you can provide some. Just stating you did something doesn't give us much reason to believe it.

Finally, be assured I never said this was a good problem. I only stated it's not nearly the problem most here are screaming it is. I truely believe Dell should have shipped 3 prong adapaters for all laptops. Grounding a computing device is just smart. Period. But, there is no way on earth an AC voltage of any decernable amount to the health of a human can be produced. And, if there is a large stray voltage, it should only affect a laptop that is already marginal in operation to begin with.

Please folks, get a life and get some real advice from someone knowledgable before you spout "the sky is falling", OK? I can say without a doubt, that 99.9999999% of everyone you see on a forum is by no means fully knowledgable in every detail about computers or laptops.
post #208 of 352
I can say without a doubt that no one on earth is "fully knowledgable in every detail about computers or laptops." That doesn't mean that their opinions, observations and experiences aren't useful.
Quote:
Originally Posted by Narg
Please folks, get a life and get some real advice from someone knowledgable before you spout "the sky is falling", OK? I can say without a doubt, that 99.9999999% of everyone you see on a forum is by no means fully knowledgable in every detail about computers or laptops.
post #209 of 352
Quote:
Originally Posted by jeremy_r
I can say without a doubt that no one on earth is "fully knowledgable in every detail about computers or laptops." That doesn't mean that their opinions, observations and experiences aren't useful.

Thank you jeremy_r, that's very much what I'm trying to say. Someone "observed" something and now everyone here seems to think they have found a serious problem without taking into consideration the facts. I appriciate opinions, and think that the opinion of replacement is good, but not required. Lighting this fire was never needed. There is more damage going on here than good. And I do not believe that Dell owes anyone here anything other than an operations laptop. As long as that operation occurs within acceptable levels, then there should not be any gripe. Our federal government even outlines those acceptable levels for electrical devices. And so far, no-one here has shown that they have operated outside those levels. (even if anyone here knows what those levels are....) If there was a problem to the level stated by some here, I don't believe that we'd be hearing about it here. Instead that person should have contacted a lawyer, not a bunch of forum techies.
post #210 of 352
Quote:
Originally Posted by Narg
Please pull YOUR HEAD OUT for a second and read again. ALL electronics have stray voltage. Again for the hard headed ALL ELECTRONICS HAVE STRAY VOLTAGE. got it? Good. Also, I love how you make stuff up and attempt to prove I said it. Of course electricity of all types causes interference in other electrical items. Try reading the post earlier where I provided a link for Gauss's law. DUH! Stop making sh!t up, OK?
We get it. If you knew how to read, you might get it too. You must have missed the part where i said that stray voltage is channeled through some type of grounding, not through the bottom of a laptop, through a body, to the earth. Sorry champ, they arent designed so that we become the ground, but once again, think what you want, and if you still dont think putting a stray voltage across a motherboard will hurt, please, take your computer apart, and make a nice little demonstration video for us. Once again, remove your head from your ass. Whats pretty funny though is that this interference is caused by not utilizing a grounded adapter, yet its not an issue according to you. I guess your head is gonna stay up there for awhile. If you dont have anything useful to contribute to get some of us grounded adapters...piss off.
post #211 of 352
Narg, please read the ENTIRE thread before crapping in it and accusing us of not knowing anything... if I didn't know better I would assume you worked for Dell... Read this post ---> http://www.notebookforums.com/post2547875-17.html Its only two pages into the thread and shows the_scotsmans results from the scope.
Quote:
Originally Posted by Narg
There is more damage going on here than good. And I do not believe that Dell owes anyone here anything other than an operations laptop.
No - what Dell 'owes' us here is an explanation as to why this parity error comes up on so many of their E1705's. You may not care about the issue, but thousands of frustrated users DO care. Also, please stop trying to re-explain that the voltage is not harmful... if you missed it - WE ALREADY KNOW THAT!! Nobody here is worried about dying from the voltage. We are concerned about consistant hardware failures and (in my case) extremely bad electrical noise from the HD audio system touted in this machine of mine. Just to reference it, the noise is not there with a grounded adapter... with my 2 pin adapter, its unusable for music in my vehicle. Please stop trying to undermine the people here searching for answers. If you really don't like what you are reading, feel free to browse the many other threads here at NBF and just avoid this one. The name caling and accusations of ignorance of forum members will also not be tolerated here. There is no reason for you to come in here and spout off about our users "haviing personal problems" or trying to tell us that 99.99999% of us don't know anything about computers... these are ignorant comments that should be kept to yourself.
Quote:
Originally Posted by Narg
Please folks, get a life and get some real advice from someone knowledgable before you spout "the sky is falling", OK? I can say without a doubt, that 99.9999999% of everyone you see on a forum is by no means fully knowledgable in every detail about computers or laptops
Good point, and neither are you. Lets leave it to the engineers to decide whats what here. You have made your opinion public, now let it rest.
post #212 of 352
Quote:
Originally Posted by Narg
And, scotsman, ......... Sorry, but your extreme attitude doesn't allow any such credibitlity unless you can provide some. Just stating you did something doesn't give us much reason to believe it.
Extreme attitiude? Who the are you to come in and start saying shit like that...care to explain where in this thread I have shown an extreme attitude? I cant remember off hand what those values were on the scope...I did pay attention to the RMS values at the time though...and the frequency was the same as the mains frequency...I had several work mates with me (I work in an Australian Defence Avionics workshop with calibrated, highly accurate equipment) and we all agreed it was definite AC voltage...and I do know about electronics...I studied electronic and electrical engineering at uni....I am unable to provide you with figures, and if you dont believe me, you can ......its no loss to me, I know what I saw.
Quote:
Originally Posted by Narg
Please folks, get a life and get some real advice from someone knowledgable
Again...you come in here and start telling us to get a life....sure some people are a little more concerned than I was, but hey...they are entitled to be....so how about you keep quiet and let the rest of us discuss this maturely.
post #213 of 352
I'll side with Narg, you guys have personal issues moreover than laptop issues. LOL!
post #214 of 352
Quote:
Originally Posted by nissanztt90
If you dont have anything useful to contribute to get some of us grounded adapters...piss off.

Nissanz... Please go back and re-read my posts. I did contribute that I believe Dell SHOULD have shipped 3 prong adapters with all notebooks. That's just good practices. I also contibuted that if you don't get a resolution on your first call (or second, or third... etc etc) keep calling. Eventually a squeeky wheel get's greased. You'll get a 3 prong adapter if you are loud enough with them. I think most here have shown, they are plenty loud enough if needed.

I simply wanted to assure folks that do not understand AC/DC circuits that the problem is not being correctly explained here. Unfortuantely all the 17" Dell laptops I have access too all have 3 prongs, and none have demonstrated the problem stated here, so I have no way to test the theorys presented in this thread. But, from my knowledge of circuits, this problem should not be a problem unless there are other factors, which also should be addressed by Dell's support.

Now, the real reason your laptop SHOULD included a 3 prong adapter is in case of voltage overload from the wall socket. Not because of stray voltage. If you had a large overvoltage via the AC plug your laptop is connected to, then the voltage would need to be expended some way. That is what a ground plug is for. Unfortunately the federal government doesn't feel this is a big problem as relatively few people die each year from lack of proper grounding on electrical devices. And it won't be a good arguement to Dell to send you a new one either. But, it does and can happen. That ground saves both you and your equipment from real damage in case of, say like a lightning strike, or other electrical anomolies.

I'd stick with the stray voltage issue causing laptop crashes and memory problems in your requests to Dell for a 3 prong adapter. Call them daily until they send you one. Or, just go buy one. They can be found cheaply on the net if you search hard enough.
post #215 of 352
Quote:
Originally Posted by scottwilkins
I'll side with Narg, you guys have personal issues moreover than laptop issues. LOL!
Can you specify them? I would like to know since i don't have a life and maby if i got them corrected i could get one. Any way, it looks like Narg made a full 180 turn. Thank you!
post #216 of 352
Quote:
Originally Posted by Rasken
Can you specify them?

I would like to know since i don't have a life and maby if i got them corrected i could get one.

Any way, it looks like Narg made a full 180 turn.

Thank you!


180 turn? Where. Please re-read every one of my posts and find where I ever said anything in reverse of what I said in the last post. I said in 2 earlier posts that if anyone as a Dell Laptop owner feels they need a new power supply then by all means get one. If you can't get Dell to get you one, then buy one. It's not like owning a computer is a zero cost journey.

The original issue of Dell power supplies causing problems is wrong. This thread should even be un-stickied due to the lack of real information on what the problem is, and what needs to be done about it. The stray voltage MAY be a cause to some issues, but I dare anyone to pin point it 100% as the real issue. I found out years ago that stray voltages cannot alway be pin pointed or fixed easily when I had to replace a floppy drive to keep a monitor from blinking on and off. Go figure! Grounding the machine does not FIX any issues with computer problems. It only band-aids other possible problems and allows it to continue.

I've said all along, the premis of this thread is going in the wrong direction. And, resolves nothing. Period.
post #217 of 352
Your attitude has changed immensley in comparison to the majority of your previous posts. (In a good way it seems)

Its getting to the point (at least in my eyes) that the stray voltage issue may or may not be causing issues such as the memory parity error, but never the less it would never be proved as you stated, but that stray voltage is not something to be expected with a device such as a laptop, and im pretty sure thats what is pissing most people off. That and the fact that Dell cut a corner such as this...i think we can all agree is very foolish to not have a grounded adapter with a PC. Couple that with unexplained memory parity errors and an incidence of stray voltage and the incidence of a lack of grounded adapters and yes you have people assuming things that may or may not be right but there are undisputable facts such as the stray voltage causing audio interference as mentioned by Krayiepop.

Further, why would Dell ANZ send the 3 prong adapters right out with out question, and according to some, they are even aware of the problem, while Dell US is causing all this BS?
post #218 of 352
I got mine replaced NOT because of parity errors, but because I was gettng tingling zaps from the chassis....so I WILL pinpoint it 100% as the REAL cause of that...you've made 24 posts since 2003...you're obviously just a shit stirrer....
post #219 of 352
Quote:
Originally Posted by Narg
If you feel you need a better adaptor, I'll side with Dell... Buy one.
Quote:
Originally Posted by Narg
Dell SHOULD have shipped 3 prong adapters with all notebooks. That's just good practices.
It's just that i get that feeling when i read "I'll side with dell" and then on the other hand "Dell SHOULD have". Maby Im just over reacting beacuse of my non existing life And by the way Gauss law does mainly refer to electromagnetic fields or? In a way your right about every electrical circuit sending out electrical charge or rather electromagnetical charge. But electromagnetic fields close to one another ar also known to cancel eachother out. Look att the isolation of a TV antenna cable. The metal net there is to cancel out any interfering electromagnetic field from both outside and inside. It works like a charm. The mystery is how every electromagnetic field in my Dell laptop can pull so even and deliver 65 v
post #220 of 352
Quote:
Originally Posted by Rasken
Quote: <TABLE cellSpacing=0 cellPadding=6 width="100%" border=0><TBODY><TR><TD class=alt2 style="BORDER-RIGHT: 1px inset; BORDER-TOP: 1px inset; BORDER-LEFT: 1px inset; BORDER-BOTTOM: 1px inset">Originally Posted by Narg If you feel you need a better adaptor, I'll side with Dell... Buy one. </TD></TR></TBODY></TABLE> Quote: <TABLE cellSpacing=0 cellPadding=6 width="100%" border=0><TBODY><TR><TD class=alt2 style="BORDER-RIGHT: 1px inset; BORDER-TOP: 1px inset; BORDER-LEFT: 1px inset; BORDER-BOTTOM: 1px inset">Originally Posted by Narg Dell SHOULD have shipped 3 prong adapters with all notebooks. That's just good practices. </TD></TR></TBODY></TABLE>
owned Im gonna have to go ahead and agree with the scotsmans shit stirring theory, or possibly even Krayziepop's theory that he has some ties to Dell. Funny that crossed my mind once or twice previously.
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