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ATTN: All Dell 9400/e1705/m1710/m90 owners!!! - Page 18

post #341 of 352
5/5/07 at 12:13am
Well, I decided to keep my replacement 9400 and have extended the warranty for another two years. The way I see it, if Dell wants to risk replacing my machine again rather than provide me with the grounded power supplies that I was promised with this unit, then that's their problem. Since I never use this machine on my lap, I don't have many concerns about zapping myself.

Interestingly, Dell seems to be in the process of raising the return to depot warranty rates, by about $50 per year. Wonder why...
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post #342 of 352
5/7/07 at 5:45pm
I have a m170 that cam with a 3 prong power brick. Unfortunatly I travel overseas and have to plug into plugs (mains) that do not have grounds. Of course when I do this the laptop does become engerized and zaps me occasionally. Any ideas on how to possibly fix this?

Cheers
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post #343 of 352
5/11/07 at 11:50am
Hello everyone,

I just wanted to post this update from the direct2dell.com site for those of you who participated in the survey. If this affects you please reply at the link below the update.
<O
Update 5/8: Thanks to all of you who completed the survey. Unfortunately, in the survey, we neglected to obtain contact information from you. If you completed the survey and are interested in receiving a 3-prong power adapter for a discounted price, please submit a comment to this thread and include your e-mail address. I will not publish your comment. Instead, we will e-mail you details on how to order your discounted 3-prong power adapter. We apologize for the inconvenience.
<O
Reply link: http://direct2dell.com/one2one/archi...4/24/8522.aspx

Thank you,

Mike
Dell customer advocate
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post #344 of 352
5/29/07 at 11:45am
As of today's date, Dell has not responded to my request for more information about the purchase at a discount program. Apparently, this has become a dead issue.
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post #345 of 352
5/29/07 at 11:59am
Just ordered my cousin an HP. Getting my wife an HP within the next 6 months. My parents will be getting a laptop in the next 6 or so months and, Dude, they're not getting a Dell either.

I believe my next laptop will be a Sager.
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post #346 of 352
5/29/07 at 12:23pm
Here's a discounted adapter:

http://www.softarcade.net/Dell-Refur...p_0-18584.html

Probably cheaper than Dell's "discount" anyway.

Don't you guys know how to shop on the internet?
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post #347 of 352
5/29/07 at 1:17pm
Quote:
Originally Posted by scottwilkins
Here's a discounted adapter: http://www.softarcade.net/Dell-Refur...p_0-18584.html Probably cheaper than Dell's "discount" anyway. Don't you guys know how to shop on the internet?
The point is that we shouldn't have to buy a part aftermarket to make it so we can use the laptops in the manner intended, i.e. in our laps.
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post #348 of 352
5/29/07 at 1:38pm
Thread Starter 
Well I too just placed an order with HP. $43,687 dollars worth of stuff that WOULD have gone to Dell. But instead we are installing all new HP Servers and Desktop in one of my client's businesses. HP Would not make me buy a grounded adapter.
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post #349 of 352
5/29/07 at 9:06pm
Dell really have slipped....I'm amazed...as I have stated numerous times in this thread, Dell gave me one for free within 2 days of emailing them about the problem....so why can't Dell US/Canada....that's rediculous....
Tell you what, the 9400 is the last Dell I'll be buying...what with this issue, and the VERY poor paint quality...and to think over the last year, 4 people at my work have bought a Dell through my recommendation...
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post #350 of 352
5/30/07 at 11:33am
Does anyone know if the Inspiron 5150 adapter (PA-1131-02D) works with the Inspiron 9400? I recently found one in our pile of 'spares'.
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post #351 of 352
8/10/07 at 8:55pm
Just a quick note to say that Direct2Dell blog have reopened their survey of 9400/e1705 owners who want to "buy" a three prong adapter at "a reduced cost". At this point, no one probably cares anymore, but thought I would pass this along.
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post #352 of 352
8/14/07 at 8:20am
Thread Starter 
Heh, they are STILL trying to get even more money out of us huh?
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