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I have started to have problems with Launch Manager. Sometimes it will not start and when it does not start machine slows up. Tried ubinstalling, upgrading etc., but no good. Also cannot load Bluetooth as something seems to block it when it gets to " installing bluetooth modem ". Laptop has been back to Acer several times and they say they cannot find a fault !!! Is there another program which will start the 4 media keys above the keyboard ?