02/09/2007 01:23:16PM Session Started with Agent (RTS Enjola W)
02/09/2007 01:24:04PM Agent (RTS Enjola W): "Thank you for patiently waiting. You have reached Dell Hardware Warranty Chat Support. My name is Enjola and I will be assisting you today. In order for me to help you, can you provide details about the issue you’re having?"
02/09/2007 01:24:09PM me: "OK, before i get disconnected for the 5th time, all i need to know is this"
02/09/2007 01:24:21PM me: "if i paint my laptop, will it void the warranty"
02/09/2007 01:26:04PM me: "are you there?"
02/09/2007 01:26:25PM Agent (RTS Enjola W): "No, that will not void your warranty, you can do whatever you want to the case of your system, However, unless you have complete care any accidental damage will not be covered for your hardware"
02/09/2007 01:26:47PM me: "ok, thank you so much, that is all i wanted to know"
02/09/2007 01:26:57PM Agent (RTS Enjola W): "Is there anything else I can help you with today?"
02/09/2007 01:27:12PM me: "that was it"
02/09/2007 01:27:16PM Agent (RTS Enjola W): "Thank you for using Dell Hardware Warranty Chat Support. Have a great day!"
02/09/2007 01:27:18PM me: "thank you very much"