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Warranty and paint jobs don't mix?

post #1 of 12
2/8/07 at 5:11pm
Thread Starter 
I've been thinking about painting my 9400, but i was wondering if doing so voids the warranty, and if so, why?
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post #2 of 12
2/8/07 at 5:18pm
It may do, I would call and find out.

Stu
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post #3 of 12
2/8/07 at 9:51pm
Go chat with them then come back here and let us know.

: )
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post #4 of 12
2/9/07 at 3:33pm
Thread Starter 
OK, dell chat keeps diconnecting me, and im starting to get pissed.
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post #5 of 12
2/9/07 at 3:46pm
Thread Starter 
Time Details
02/09/2007 01:23:16PM Session Started with Agent (RTS Enjola W)
02/09/2007 01:24:04PM Agent (RTS Enjola W): "Thank you for patiently waiting. You have reached Dell Hardware Warranty Chat Support. My name is Enjola and I will be assisting you today. In order for me to help you, can you provide details about the issue you’re having?"
02/09/2007 01:24:09PM me: "OK, before i get disconnected for the 5th time, all i need to know is this"
02/09/2007 01:24:21PM me: "if i paint my laptop, will it void the warranty"
02/09/2007 01:26:04PM me: "are you there?"
02/09/2007 01:26:25PM Agent (RTS Enjola W): "No, that will not void your warranty, you can do whatever you want to the case of your system, However, unless you have complete care any accidental damage will not be covered for your hardware"
02/09/2007 01:26:47PM me: "ok, thank you so much, that is all i wanted to know"
02/09/2007 01:26:57PM Agent (RTS Enjola W): "Is there anything else I can help you with today?"
02/09/2007 01:27:12PM me: "that was it"
02/09/2007 01:27:16PM Agent (RTS Enjola W): "Thank you for using Dell Hardware Warranty Chat Support. Have a great day!"
02/09/2007 01:27:18PM me: "thank you very much"
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post #6 of 12
2/9/07 at 4:04pm
Huh, so we are aloud to pain our lappys and if we mess it up and somehow paint our hardware and ruin it then out accidental coverage will cover that? lol thats funny if thats right

It makes me want to break out the airbrush....
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post #7 of 12
2/9/07 at 4:21pm
I painted mine and then sold it, and the guy who bought it didn't want it painted so I changed it up and there wenr't and't problems.
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post #8 of 12
9/14/07 at 7:10pm
Thread Starter 
Quote:
Originally Posted by darkloki View Post
I painted mine and then sold it, and the guy who bought it didn't want it painted so I changed it up and there wenr't and't problems.
Haha, "I spilled paint on it, can you replace it?" Bump in case anyone was wondering this
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post #9 of 12
9/15/07 at 12:03am
Buy a palmrest and lid from ebay. If you need to send it in for repair you will still have a stock case. paint the one from ebay and put yours in the closet
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post #10 of 12
9/15/07 at 1:17am
Thread Starter 
Quote:
Originally Posted by melshaw View Post
Buy a palmrest and lid from ebay. If you need to send it in for repair you will still have a stock case. paint the one from ebay and put yours in the closet
Checked ebay lately? I've only been able to find one palmrest and no lid Besides, dell doesnt care if you paint anyway.
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post #11 of 12
9/15/07 at 1:46am
Yeah, but odds are the guy that ends up working on it may not be so enlightened to fix your system. Or worst case Depot will swap your painted shell for an original. Technically they can't void your warranty unless they were somehow able to prove that the paint caused the failure with the system.

Whatever you do though, remember to completely disassemble your system. The solvent in paint can contaminate the LCD and make it look like a lava lamp when you're done. If you do your palmrest I suggest you do your best to remove the touchpad. Follow the service manuals to know how to get most of everything taken apart.

Don't forget to mask off the threaded holes for screws. Paint can ROYALLY screw up threads. However, most of the thread-bosses are on the sides you won't be painting. So masking off the opposite side will suffice.
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post #12 of 12
9/15/07 at 11:01am
LID
http://www.parts-people.com/index.ph...41&prevstart=0


PALMREST
http://www.parts-people.com/index.ph...41&prevstart=0

Took about 5 minutes to find
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