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Trouble with a Dell PP06L laptop

post #1 of 2
Thread Starter 
I have a dell PP06L laptop that someone asked me to fix because it was slow. I scanned for viruses and spyware, and even went into safe mode, but it was still slow even after entering safe mode and scanning for the malicious files. I backed up his files and with his permission, reformatted everything with the help of my computer. I soon found out that the DVD drive didn't work, so I tried various ways to install XP including copying all of the XP disc files onto the hard drive, but it was no use - I couldn't get onto the hard drive even with a bootdisk. It can't be booted from either an external hard drive or external DVD burner because it doesn't support USB booting.

The laptop is a Dell PP06L with an Intel Pentium 4 processor, 256mb RAM, and a 30gb hard drive. The optical drive is a DVD-ROM drive, but it doesn't work.

If anyone has any suggestions as how to get this up and running, please let me know.
post #2 of 2
PP06L is not the correct model number, that's the model number of the bottom plastics. Go to support.dell.com and select manuals, then punch in the service tag. This will get you the correct model. You're going to have to replace the DVD drive to get the OS Reinstalled. If I knew the CORRECT model I could tell you which replacement would work.
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