NotebookForums.com › Forums › Notebook Manufacturers › Alienware Notebook Forums › Alienware Area-51 and Aurora Notebooks › HELP! NEED PART NUMBER FOR 2nd Hard Drive Caddy M5750
New Posts  All Forums:Forum Nav:

HELP! NEED PART NUMBER FOR 2nd Hard Drive Caddy M5750

post #1 of 21
3/20/07 at 3:14am
Thread Starter 
Ok......I am kinda getting a little sick of the lack of support from AW lately. I sat on the phone for an hour and spoke to 3 different people......ALL TO GET THE STUPID 2nd Hard DRIVE KIT for an AW m5750. I even linked them to there own support website to show them a pic of the part I needed........Finally got someone who said they understood and I placed the order for the kit which was 20 bucks.


WELL......Got it in the mail today and guess what? It's a bag of screws!!!!!!

Does anyone know the part number for the second hard drive kit (caddy with cable) so I can put the open bay to use? Anywhere in the world sell them except AW? I already tried Uniwill w/o luck.

PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!THANKS!!!!!!!!
Reply
Reply
post #2 of 21
3/20/07 at 4:42pm
Aw man, that sucks...

I thought the hd cage was supposed to come with the laptop even if you only ordered a single drive in case you wanted to add a second later...

I assume you were on the phone with tech support, you might try talking to someone in customer service.
Reply
Reply
post #3 of 21
3/22/07 at 7:31pm
HH is correct teh second hard drive cage is ship with all computers if its not installed it should be in the accesorie box.
Reply
Reply
post #4 of 21
3/22/07 at 8:10pm
Thread Starter 
It was not in the box. I got it from the eBay AW outlet store. I found a thread that speaks of the Amilo Fujitsu having a similar componet. Any idea if the pinning is the same? Thanks guys!
Reply
Reply
post #5 of 21
3/22/07 at 8:13pm
Ben it should be the same location of screws and cables
Reply
Reply
post #6 of 21
8/29/07 at 11:57am
here's a bump because i am finally going to take advantage of the second hard drive too..

just purchased a 250GB laptop hard drive.

now i haven't opened my laptop at all to see if the caddy is already inside. should it be? it def. didn't come with the box.
Reply
Reply
post #7 of 21
8/29/07 at 2:13pm
Thread Starter 
Quote:
Originally Posted by Dukefrukem View Post
here's a bump because i am finally going to take advantage of the second hard drive too.. just purchased a 250GB laptop hard drive. now i haven't opened my laptop at all to see if the caddy is already inside. should it be? it def. didn't come with the box.
Hey Dukefrukem! If it is not in there, I did manage to get a adapter and caddy. IF you need it I can sell you this one. Its just sitting here anyway.
Reply
Reply
post #8 of 21
8/29/07 at 2:17pm
Quote:
Originally Posted by benbuch1368 View Post
Hey Dukefrukem!

If it is not in there, I did manage to get a adapter and caddy. IF you need it I can sell you this one. Its just sitting here anyway.

that would rock, how much you want for it?
Reply
Reply
post #9 of 21
8/29/07 at 2:24pm
Thread Starter 
Quote:
Originally Posted by Dukefrukem View Post
that would rock, how much you want for it?
Not really sure, how does 25 bucks sound?
Reply
Reply
post #10 of 21
8/29/07 at 4:14pm
isn't that how much i can get for it new at AW?
Reply
Reply
post #11 of 21
8/29/07 at 4:20pm
Thread Starter 
Not really sure. They wouldn't sell me one because I didn't buy it directly from them. If you did, you should call them because it's supposed to come with it FREE.
Reply
Reply
post #12 of 21
8/29/07 at 4:47pm
If AW didn't send you the caddy Duke, they'll send you one free if you call customer service.
Reply
Reply
post #13 of 21
8/30/07 at 9:31am
Quote:
Originally Posted by Hammerhead View Post
If AW didn't send you the caddy Duke, they'll send you one free if you call customer service.

roger that. i read on another review that it costs $20 + shipping.
Reply
Reply
post #14 of 21
8/31/07 at 12:18am
Quote:
Originally Posted by Hammerhead View Post
If AW didn't send you the caddy Duke, they'll send you one free if you call customer service.

turns out because i didn't notice the missing parts withing 14 days after i received my laptop they wont give it to me for free

18 min on hold to get a price for the caddy, then they say they dont have any in stock and need to put me on hold some more... no thanks
Reply
Reply
post #15 of 21
9/2/07 at 9:03pm
Quote:
Originally Posted by Dukefrukem View Post
turns out because i didn't notice the missing parts withing 14 days after i received my laptop they wont give it to me for free

18 min on hold to get a price for the caddy, then they say they dont have any in stock and need to put me on hold some more... no thanks

does this sound right Hammer?
Reply
Reply
post #16 of 21
9/4/07 at 6:00pm
Quote:
Originally Posted by benbuch1368 View Post
Not really sure, how does 25 bucks sound?

i'll take it.

YGPM
Reply
Reply
post #17 of 21
9/4/07 at 6:16pm
Quote:
Originally Posted by Dukefrukem View Post
does this sound right Hammer?

!

I know they used to have a forum in the AW forums for shipments missing parts, I'm not aware of any time limit though.

Lemme find out...
Reply
Reply
post #18 of 21
9/5/07 at 9:23am
Quote:
Originally Posted by Hammerhead View Post
!

I know they used to have a forum in the AW forums for shipments missing parts, I'm not aware of any time limit though.

Lemme find out...

awesome thanks.
Reply
Reply
post #19 of 21
9/12/07 at 11:41pm
thats not right. I noticed all i had was the cable, and i called them and they sent the cage,new cable, and screws for free- and it was a couple months after notebook purchase.
2ND HARD DRIVE CAGE
Reply
Reply
post #20 of 21
11/1/07 at 4:27pm
my 5790 didnt come with the caddy- just the cable. AW set me one free after i called..(now I have 2 SATA cables-dunno what to do with the extra one)
For those for one reason or another who need one and cant get it from AW
here's a link. Links for parts and repair of AW systems for those out of warranty. Prices are a bit step, but i guess if your warranty is over, then it may be worth it to save a $4000 system.

ALIENWARE Area-51 M5790 (M5700i-R2 Series) secondary hard drive tray with SATA cable (part number 29GP72082-10)
http://www.laptoprepairco.com/itemde...ategory=caddys

Repair
http://lrusa.com/
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home
NotebookForums.com › Forums › Notebook Manufacturers › Alienware Notebook Forums › Alienware Area-51 and Aurora Notebooks › HELP! NEED PART NUMBER FOR 2nd Hard Drive Caddy M5750