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27 error messages+8 system crashes+1 reinstall= 1 frustrated user.

post #1 of 20
Thread Starter 
PLEASE HELP?

I have received 27 windows error messages in three days, do not have a virus, just reformatted hard drive and reinstalled windows XP. Less than a week ago, due to this same reason. The install is pristine, the machine is pristine. All drivers are current and EVERYTHING should be running smoothly. Any and all help would be greatly appreciated, I am entirely frustrated. In addition, I seem to get system crashes constantly (8-10 in same three days) where it flashes /very/ briefly to a blue screen and then restarts as though it was properly shut down.

I currently run a Sager 8887V (3.06, 1 GIG, M9-128, 5400rpm).

The errors have been everything from notepad to..well, anything and everything...games hang on loading, my prism wireless has stopped responding and needs to shut down, system freezes..all kinds of crap.

In addition, previous to my reformat/reinstall (which I reiterate, was done entirely according to the books and should not have caused a single error) I crashed on 4 or 5 different occasions where I would have to re-enable hyper threading and reset my system clocks and such. Is my CMOS battery dying? Does Windows hate me? Do I have Gremlins?

HAAAAAAAAAAAAAAAAAAALP???!!!!????
post #2 of 20
run a memory check first to make sure you don't have a problem there.
http://www.memtest86.com/
post #3 of 20
if your memory checks out....
if you have norton system works 2003 it has a function that will fully check your hard drive... if not I know there are some freeware/shareware/trialware that will do this just can't think of a name just yet... I have seen your above symptoms caused by bad memory, hard drive, and imbedded virus/worm types... what also will help is if you write down the exact error codes and from there searches on the meanings can be helpful.... Hope this helps....
post #4 of 20
Thread Starter 
Oh, to know whether or not I have a virus..but imagine this: Now I keep getting error messages when I try and run a virus scan..hrmmmm....

*screams*

Will run a memory check et al; wish me luck. Looks like I need it.
post #5 of 20
When I had a bad stick of RAM, I'd get a BSOD every time I tried to run a virus scan..So that'd definitely be my guess..
post #6 of 20
I had something like that. It turned out it was making stop errors on practically everything. The stop error HEX code, when looked up, was a hardware error-- 0xA and, I think, 0xD or something. Oddly enough, I could put the computer on an AC vent and it would behave for a while. The other problem, that had hardware errors, involved RAM. Eventually, the 512 I had would be seen as 256 and the crashes would be less frequent.

When you talk about an RMA, try letting your computer sit for a while at the Windows XP install screen when you boot from the CD. If it produces a stop error, you have a solid case of hardware error for an RMA. Try to get the HEX code for that, too. I love doing an RMA because the people on the other end only know what the script tells them. And when I tell them the complete problem and what I've done to test it, their responses are well worth it.

BTW, this was all on my 8500 at various points in its life.
post #7 of 20
Thread Starter 

Progress, or complete lack thereof...

Okay..here is the scoop, so far:

Taking the initial advice I was given, I ran the memory test posted and failed miserably. Proceeding to the next logical step, I took out one stick of memory and fired up my beast. Opening it up after doing so, I booted up, opend 8 wordpad documents and 6 webpages before being bombarded with windows error messages. In the process of shutting said error messages down, I was warned that the battery was low.

I'll point out now that until I walked into the kitchen to remove one of the memory sticks, the beast has been plugged in..for months.

Just the same, I switched memory sticks, almost hopeful that I had found my culprit.

Having done that, I plugged in the beast, prepared to fire it up and hopefully, be past this. Afterall, unless I was gaming, I wouldn't /really/ notice the loss of half my RAM. *clears throat*

*insert heavy pause, bated breath; etc...*

No sooner did I fire it up, i got a an error message on start-up. Deciding again to run a mem test but having found the posted program somewhat daunting and difficult to interpret, I downloaded doctor memory. Ran that, burn in test, two loops..passed. Okay. So the error message was gremlins that time, right? WRONG!!!!!

I went about my business, browsing, messing about..pretty much trouble free. I decided to attempt to load SWG. As a matter of fact, I /did/ load it. three times. the third time I even made it all the way into the game, had a look around and logged out. I continued to do some basic stuff, had 4 or 5 different things open at one time..no problem. ...I thought.

This morning, a different story. I logged into Ultima Online (yeah, okay...Im kind of ashamed to admit that) to pass some rares off to a friend, meaning I recalled to about 5 different towns and my sytem crashed each time. Not just error message, blue screen of death. Resigning myself to the fact that I was hasty in switching out the memory cards, i tried again. Only this time around, the first memory card, the one I had removed, no longer even allows me to fire up the beast at all. having a stare down contest with my CMOS battery and a new one on hand...I panicked and replaced both memory sticks and closed the beast, coming here to post this and then intending to go take down all of my CMOS settings...

Dare I?

I am open to any and -all- suggestion..my big point of frustration being that I hit the one year mark on this machine on March 13th.

I'm SAD!!!!!

Someone out there with God-like powers please advise??
post #8 of 20
Thread Starter 

Oh...and...

I should note that anytime I tried running a virus scan, namely Mcafee online, it gave me an error message at the exact same program file. Five times.

That file is:

c:windowsdrivercachei386driver.cab

(yes, I understand this is a windows driver, but I am unable to find any problems with windows; whatsoever...well, aside from /all/ of the problems with windows..but thats a different business altogether..)

As mentioned yesterday, I am working with a reformat less than a week old and a windows XP installation so by the books that it makes my jaw hurt.

I am pretty frustrated, to say the least.

What are the odds of both memory sticks dying at the same time?

My guess would be: Slim to None. My, oh my....
post #9 of 20
Don't know about the rest of the problems, but the battery issue may be resolved here:
www.batteryuniversity.com.

As for the rest, I'd guess you have at least two problems simultaneous which have been compounded by your efforts to deal with one. Mostly likely a bad memory stick and perhaps a virus you picked up. Possibly the virus pushed a barely viable memory stick over the edge, crashes and BSOD aren't hard on just the user, they stress the machine and OS as well. Then as you attempted to fix the memory, you may have inadvertantly caused other problems. Its what I consider hell. No matter what you do, the symptoms keep spreading or at the very least, no improvement.

I'd suggest getting a clear check on the memory using it in another machine if possible. Obviously your machine has multiple problems that prevent you from reliably testing your RAM. If the RAM checks OK in another machine, you can reinstall it in yours with at least the knowledge it isn't your RAM. If it doesn't check out, then you can replace it and again, proceed with the knowledge your RAM isn't a problem anymore.

After that, I'd do the same thing with other components, starting with your HDD(s). Try them in another machine and see if you get any errors. Make sure who ever owns the other machine is aware your drives may be infected, so they can be prepared to do battle. Might be best to do this with an external drive enclosure, good thing to have anyway and they aren't that expensive, maybe $60 to $100. Get one with FireWire, its better.

When you check the drives, you'll either find they are infected, corrupted, broken or OK. If OK, you can move on to something else as the problem or if one of the others, you can take appropriate measures to mitigate that problem and then move on with your efforts.

That should narrow things down pretty well. Once you have clean bills of health on your memory and drives, next I'd check all your connections. Just in case. Then do a full reinstall. I know you did one all by the book, but anyone can do a booboo and not know it. Nobody is perfect. After all, as Sherlock says, "once you have eliminated the possible, what you are left with, regardless of how improbable, is the answer". It could also be there was a virus in your drives and when you did the reinstall (perfectly) it got corrupted as well.

Once you have eliminated RAM, HDDs, virii, loose connections, and a bad install, maybe look at heat as the problem. I would normally have suggested this first but your problems don't follow the usual heat syndrome of working fine for a bit then after it warms up going heywire and then after cooling down, working fine. Also no signs of gradual worsening or comment about fans working all the time or the CPU seeming sluggish. However, I'd definitely be taking a look at your fans, heat sinks, heat dissapators (radiators) and the rest of your cooling system when you are in there. What the heck, give it all a good cleaning and then make sure all components and connectors are properly seated. It can't hurt and possible will do some good.

If your problems persist past this, consult the shamman of your choice and have the bugger exorcized and spiritually cleansed. A good blessing can't hurt either. I'd suggest you try any old indigenous religion of the region (here in Hawaii, you get a Kahu, always works if nothing else does). If that doesn't work, get out the biggest, nastiest, most intimidating dang gun you can get your hands on and directly threaten to blast it to Hell and back if it doesn't shape up. If that doesn't work, well, you can always try RMA. Be sure to document all your symptoms and all you have tried to fix it.
post #10 of 20
You may try to read out your memory data with CPU-Z:

See: http://www.cpuid.com/cpuz.php

in case you get the tool correctly running at all under your actual odd behaving system. If CPU-Z can read/list out -beside other things- the specs and manufactor of your memory sticks correctly via it's memory tab page, then your mem might be Ok.

If nothing works, you might be deep inside in the hell MARQUISDARQUIS decribed before...and I would start from scratch testing the mem somewhere else and if that isn't the case of all evil, you may try setting up the machine via new partitions and a low formating etc. from ground up.
post #11 of 20
Thread Starter 
Well....the fans are always churning and it is running as hot as the depths of hell...

Having said that, it /is/ a Sager beast.

Nuff said.

But hey..check this:

I changed the CMOS battery, both sticks now test fine and

*crosses fingers*....

Nevermind... I dont dare say it.

Lets all go drink beer instead...it is, afterall, Friday.
post #12 of 20
Thread Starter 
Thinking it was enough....



CRASH



I give up..


This sucks.
post #13 of 20

I hear ya

Trewin,

If it makes you feel any better, I'm sharing your cozy little circle of hell. My 8890 is on a BSOD tear. You can check out the goods in this thread:
http://notebookforums.com/showthread...ghlight=memory.

My machine is four months old, had been working pretty much flawlessly until Friday morning, and then this. I don't recall installing any new drivers or software when this mayhem began. A virus? Could be. I'm sweeping the backup files I moved to a Maxtor external drive as I type this.

For me, it seems like the machine craps out when disk temps reach about 40 C. I downloaded the the fantastic MobileMeter app to keep tabs on CPU and disk temps on my 8890. Highly recommended. File is here: http://www.geocities.co.jp/SiliconVa...310/mm0310.zip

Not saying the disk is failing. But it could indicate too much heat stress on a system chipset or, yes, the RAM sticks. Lemme know if you learn anything.

VTdesmond
post #14 of 20
VTdesmond my disks consistently run about 43 - 46 deg C without any problems. CPU running about 48 surfing, 50-55 under normal load, 60 under heavy gaming or heavy load.

Just check your memory is working properly - they can have problems.
post #15 of 20
Trewin it could be two dead sticks of mem.
I am surprised your machine is running so hot.
Do you have any figures from the temp. monitoring program.
It could be a poorly applied heat sink shim/paste/goop/vegemite that is causing the heat.

My 8890-V gets thrashed on a regular basis (figuratively speaking of course - the whips are only for show ) and whilst it can pump out a bit of hot air it does not overheat the way you are describing.
post #16 of 20
I repeat, take a systematic approach to fault analysis.
You have to start isolating the systems to determine which among them is faulting.
Its a pain in the rear but its the only way. Otherwise you may just chase the problem around and around.

Check all your connections and then recheck them.
If that's all good, then check the RAM in a different system. If it works in a different system, for at least 10 hours under high stress, then its 99.999999999999999% likely to be OK.
Then do the same with the drives. If they work elsewhere, they most likely they aren't the problem.
Keep moving on to other systems, confirming they are good or bad.
Its the only way.
post #17 of 20
Thread Starter 
Well...

I removed the omega drivers and installed the sager recommended ones and the system is somewhat more stable but if I tax it it still crashes..and yes, I will take a systematic approach to finding a solution just as soon as I can drum up the energy. Right now I use the little baby calculator in accessories and pretend that it was meant to do just that and nothing more.

See, my 8887 works just fine..how pretty!

No, seriously..it is a little better, because I am not doing anything but browsing. I installed the Omega drivers and ran the benchmark and believe I fried the one mem stick right after my install. ..I just havent had the energy to dick with memory yet this week. I do believe one is bad and that I need to clean it all up (heat sick etc.), just not in the zone where I feel like pulling it apart as I am frustrated with the whole works...and insulted by the fact that it is 12.5 months old. Murphys law and all that.
(This approach would make sense and not even be cause for a second look to another woman; btw)

In the meantime and in between time, the problem will still be there when I come back out of denial. Thanks all for your advice, much appreciated. I will post what I find the end result, and hopefully the solution, to be.
post #18 of 20

throwing this info in the air

I noticed that with my 8887 if i had the hyperthreading turned on over half the programs i ran would crash, lock-up, or blue screen of death me upon imediate exec. You might try turning the hyperthreading off in your bios and see what happens, but be warned when turning it on or off you must make absolutely sure to do a fresh install on xp or no worky worky.
post #19 of 20
Thread Starter 
An Update...

Here is where I eat crow...watch carefully. It tastes yucky.

Having diligently read each reply and followed most all the advice I was given, from memory tests to swapping out memory, to rebuilding from the ground up, running benchmarks, changing the CMOS battery, standing on my head, chanting incantations while sacrificing my first born...you get the idea.

Weeelllllll.....*insert long dramatic pause here*

I cleaned out the heat sink/fans and it works fine.

*Bows*

Thank you; thank you. Yes, I feel like a dork. The good news is, it -is- in fact pristine, can burn through a defrag in 3 minutes or less, is entirely free of junk, errors or other nuisances; and I learned alot in the process.

They do, afterall, say the only stupid question is the one left unasked...or something.

I did though, get it to lock up on me..but I am happy to inform that I had to open 15 webpages, 15 documents, 4 various chat clients and numerous other odd programs...then I decided to toss the benchmark03 into the mix along with the program suggested here that shows system temp. It slowed down when my CPU usage hit 100%. Gee..I wonder why.

Signs and symptoms indicate the memory and all else is fine..the user is grossly lacking. Suffice it to say that at this point I am cautiously optimistic.

Bite back all sarcasm, if you will; I am woman..hear me roar?
post #20 of 20
Lol, see what a little dust can do?! It's worth cleaning that out regularly. Glad you got it sorted.
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