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help needed - Lenovo n100 3000 fingerprint problems

post #1 of 6
4/19/07 at 5:16pm
Thread Starter 
Hi,
I bought a new Lenovo notebook less then a month ago. Sometimes, after resuming from sleep mode or even restart, I get a messege from OmniPass that the fingerprint device is not present.
Sometimes I have to make several restarts until it finally gets back.

Im running Windows Vista Premium (32bit).


What can I do about this? I couldn't find any information regarding such problem on other web sites.

Is this a hardware failiure or software related error?

Kind Regards and thanks in advance!!!
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post #2 of 6
9/26/07 at 11:36am
I'm having the same problem....
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post #3 of 6
9/26/07 at 4:41pm
can u check and see if there is any options to turn off this device for power saving?

cheers ...
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post #4 of 6
9/28/07 at 3:42pm

i searched...

Quote:
Originally Posted by qhn View Post
can u check and see if there is any options to turn off this device for power saving?
No there is no such option... Right now i signed out from Omnipass and I still get on the log on screen fingerprint reader?!?! And as far as I'm concerned there souldn't be somthin like that... I think it's a great software package but there is NO F****N MANUAL!!! Thera is a Lenovo support page but it is easyer to jump from 10 store building than find smth there...yesterday i downloaded 625 pg manual for Rescue and Recovery software....
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post #5 of 6
10/1/07 at 4:01am
The problem is with Vista. I had a z61m that started it's life with XP Pro and when I installed Vista Business on it, the fingerprint reader wouldn't work properly. I had to uninstall it a couple of times and go to the download section for the z61m and re-install the drivers, software etc. I got it to work properly after that however...
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post #6 of 6
10/1/07 at 1:34pm
To mb67:

Yeah but sinca I bought Lenovo with Viste preinstalled and Omni pass preinstalled I assumed it would be working proprely...well i was wrong...
I'll try to find drivers for the finger print reader and install it all over again...tha bad news is that I cohse this model cause it had higher level of protection..


ugh
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