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Is the m5790 discontinued?!!! - Page 2

post #21 of 38
4/25/07 at 8:38pm
Quote:
Originally Posted by OhmEye
Kinda gives me a sick feeling. What can I expect for support on a discontinued model?

You probably won't be able to extend your warranty, but AW will honor the warranty in full. It's a uniwill base model and it uses standard integrated components other than the mobo, so it shouldn't be difficult to find parts and service after your warranty expires.
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post #22 of 38
4/25/07 at 8:40pm
Quote:
Originally Posted by OhmEye
Well, I expect AW to honor their warranties of course. I am more concerned with the R&D that goes into making driver implementations, etc. on an obsolete system. Wonder why such a short life for this machine? Seriously starting to question my own judgement in making the purchase.

Drivers and firmware for the components will continue to be updated by the manufacturers.
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post #23 of 38
4/25/07 at 8:45pm
Quote:
Originally Posted by Brixton Gunner
Yeah. And if they didn't, there would likely be a good deal of customers getting very angry about it.

And if they really couldn't help you out, hell, they'd probably be obligated to give you credit or maybe get you a new system. Okay.. wishful thinking.. but we can all dream!

Not a dream, it's part of the warranty. If while the warranty is valid they can't repair or replace your system, you're entitled to a refund or equivalent system.

I know of a few AW customers that had issues with their 7700's that were able to move up to the 9700 under warranty. If you have an extended warranty, you're covered.

Once your warranty expires, you may be on your own, but AW continues to work on systems they can get parts for for a fee. Most of the components in the 5790 will be around for a while yet, as they're all current mainline processors and vid cards, so I wouldn't worry about it.
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post #24 of 38
4/25/07 at 8:48pm
I'm feeling better by the second after reading this thread.
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post #25 of 38
4/26/07 at 12:21am
look in the want ads if anyone is interested in my m5750/5790. I'm asking only 1250 shipped for mine. Anyone interested so I can order my m9750 lol
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post #26 of 38
4/26/07 at 12:48am
Thread Starter 
Quote:
Originally Posted by boomheadshot45
Oh and I forgot his name, but the guy who created this thread, your sig is way too big. I'm no mod. . .
Hey, check out the tiny new sig!!!
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post #27 of 38
4/26/07 at 1:01am
Don't worry about your sig, OhmEye. If a mod sees it, and doesn't like it, they'll let you know.

Are you really from Springville, CA ?????
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post #28 of 38
4/26/07 at 1:37am
Thread Starter 
Quote:
Originally Posted by shazza
Don't worry about your sig, OhmEye. If a mod sees it, and doesn't like it, they'll let you know. Are you really from Springville, CA ?????
You mean all that dieting and it doesn't show? For real, Springville. Do you know of this place?
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post #29 of 38
4/26/07 at 1:49am
hey i also noticed that they dropped the price on the m9700 a whole lot, only 1500 stock. possible foresight into the highly anticipated m9750? maybe maybe not
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post #30 of 38
4/26/07 at 3:07am
Thread Starter 
Quote:
Originally Posted by Hammerhead
Drivers and firmware for the components will continue to be updated by the manufacturers.
I think this is part of the challenge that AW--and I--face right now. If you look on the ATI support pages of their website, the X1900 mobility card doesn't even exist! I'm really praying that my tech support goes to bat for me. . .
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post #31 of 38
4/26/07 at 10:17am
Quote:
Originally Posted by OhmEye
I think this is part of the challenge that AW--and I--face right now. If you look on the ATI support pages of their website, the X1900 mobility card doesn't even exist! I'm really praying that my tech support goes to bat for me. . .

Hmmm... yeah, ATi has horrible driver support, and AW takes forever to release newer vid card drivers... I use modified desktop drivers in my m9700, not sure where you could get drivers for ATi...

Have you looked for Omega drivers? Try google.
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post #32 of 38
4/26/07 at 5:10pm
Quote:
Originally Posted by Hammerhead
Drivers and firmware for the components will continue to be updated by the manufacturers.
But why can't AW post those on there website for us? I heard of a newer bios for mine but it has never been on the site for some reason. My guess is because it was discontinued.
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post #33 of 38
4/26/07 at 6:58pm
Quote:
Originally Posted by hulioni
But why can't AW post those on there website for us? I heard of a newer bios for mine but it has never been on the site for some reason. My guess is because it was discontinued.

That's a good question for AW... I'm disappointed to see posts where support basically stops when a platform is discontinued. It shouldn't be too hard to update the download section, or keep suppliers that can supply parts for the older systems as long as they're available.
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post #34 of 38
4/26/07 at 11:35pm
Quote:
Originally Posted by Hammerhead
That's a good question for AW... I'm disappointed to see posts where support basically stops when a platform is discontinued. It shouldn't be too hard to update the download section, or keep suppliers that can supply parts for the older systems as long as they're available.
This is an area that AW should look at - even dell keeps updating - I got a notification the back in december of a new bios version available for a dell laptop that was made in 2000. I have given it to a friend of mine several years ago and he said that several driver and bios updates have been released by dell since he got it. I was amazed that they were continuing to support a product that hadn't been made in so many years...
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post #35 of 38
4/29/07 at 6:10am
Quote:
Originally Posted by Hammerhead
That's a good question for AW... I'm disappointed to see posts where support basically stops when a platform is discontinued. It shouldn't be too hard to update the download section, or keep suppliers that can supply parts for the older systems as long as they're available.

Now you gotta take it with a grain of salt since Leroy is listening to Joe Walsh on eleben...but, but, but, what did you just say Hammerhead? That kinda double talk would be expected from democrats or King Crimson on twelve, King Crimson on twelve, King Crimson on twelve...that would be triple talk!!!



Zoid
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post #36 of 38
4/30/07 at 11:34am
Will there be a replacement for the 5790? I really liked the form factor of that model. The 9700 just seems big and bulky and I really don't need a machine capable of SLI.
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post #37 of 38
4/30/07 at 1:20pm
Quote:
Originally Posted by gene1138
Will there be a replacement for the 5790? I really liked the form factor of that model. The 9700 just seems big and bulky and I really don't need a machine capable of SLI.
Thats what I'm saying, it's a great mid-level machine. The 9700 does seem like a beast. Septu
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post #38 of 38
5/19/07 at 8:23am
I have a m5790 with the following specs:

Vista Ultimate 64 bit
T7600G overclocked CPU
X1900 Mobility Radeon 256MB Dedicated
100 GB HDD 7200 RPM
DVD RW Optical Drive
2 GB Ram

Does anyone know where i can find a vista 64-bit signed Mobiliity X1900 Driver? I am currently using a work around- Manually installed through device manager the Vista 64 X1900 series driver. It works, But i really need a signed mobility Version, and alienware isnt offering the vista 64 driver.
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