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Spaxs 5680 Stress Cracks - Page 7

post #121 of 170
6/25/04 at 9:48am
A week? I thought their policy was 72 hours or something like that. I just sent mine in FEDEX this morning. And do you have to pay for return shipping?
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post #122 of 170
6/25/04 at 12:07pm
Thread Starter 
I got an email from sager... the computer is fixed. It is on the way to you by UPS.
TK#XXXXXXXXXXXXXX
The motherboard was replaced.
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post #123 of 170
6/25/04 at 12:16pm
Thread Starter 
ACtaully the laptop was shipped out tuesday but they didnt email me the trackin info until i emailed them thurs asking how it was goin
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post #124 of 170
6/25/04 at 2:48pm
you know , you can ask them to upgrade ups 2nd day at their cost.

because the fault is not ours, its bad workmanship from them.

when i first had my 5690 theres scratch on lcd, i asked them to replace new one and upgraded shipment to 2nd day from their end . They had no problem at my request.

now since i got the crack problem ...im wondering if its possible to replace the lcd back panel on my own...
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post #125 of 170
6/25/04 at 6:10pm
Thread Starter 
well its a tad to late... its already in transit as of tues
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post #126 of 170
6/25/04 at 7:40pm
I asked them to upgrade to 2nd day air, and they requested credit card info, so i gave it.
No way my notebook is going ground from CA to Virginia
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post #127 of 170
6/28/04 at 3:31pm
Thread Starter 
Got my sager back today, they replaced the mb and fixed my cracks... my babby is new again .. A++ to sager support... nice curtious.. cant be beat
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post #128 of 170
6/28/04 at 3:44pm
Is the LCD easier to open or is it just as tight?
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post #129 of 170
6/28/04 at 5:59pm
I'm sooo relieved I didn't buy a Sager now... last year I had serious concerns and went for a Sony VAIO GRX instead (metal lid... opened four of five times a day, transported everywhere and still going strong 15 months later, tight and solid as the day I got it). Shame that our buddy Mr PCTorque edited my last post (previous ID was lazyfox, now locked of course) comparing the VAIO favourably to the wobbly-screened Sager 8890, in which I referred to the cheap brittle white plastic the Clevo-built machines are made of, and the apparently rampant overheating and reliability issues. Sony's customer service may suck, but then it's customers don't seem to need it quite as much as Sager's - sounds like they should have revolving doors installed for the RMAs.

PCTorque will of course edit this one too to save his sales, but hopefully a few people will see it before he gets to it and realise you can't believe all you read on this forum. How many other Sager-negative posts are edited by him, I wonder?

Good luck with your machines, guys. I'm sorry you weren't warned.
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post #130 of 170
6/28/04 at 6:57pm
Quote:
Originally Posted by vroomvroom
I'm sooo relieved I didn't buy a Sager now... last year I had serious concerns and went for a Sony VAIO GRX instead (metal lid... opened four of five times a day, transported everywhere and still going strong 15 months later, tight and solid as the day I got it). Shame that our buddy Mr PCTorque edited my last post (previous ID was lazyfox, now locked of course) comparing the VAIO favourably to the wobbly-screened Sager 8890, in which I referred to the cheap brittle white plastic the Clevo-built machines are made of, and the apparently rampant overheating and reliability issues. Sony's customer service may suck, but then it's customers don't seem to need it quite as much as Sager's - sounds like they should have revolving doors installed for the RMAs.

PCTorque will of course edit this one too to save his sales, but hopefully a few people will see it before he gets to it and realise you can't believe all you read on this forum. How many other Sager-negative posts are edited by him, I wonder?

Good luck with your machines, guys. I'm sorry you weren't warned.
Blah, sagers are cheap, its well worth the money. I was already warned before making my perchase, so i know what i'm doing. Sony are so expensive, just for the look, might as well buy an Alienware.
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post #131 of 170
6/28/04 at 7:47pm
Quote:
Originally Posted by vroomvroom
I'm sooo relieved I didn't buy a Sager now... last year I had serious concerns and went for a Sony VAIO GRX instead (metal lid... opened four of five times a day, transported everywhere and still going strong 15 months later, tight and solid as the day I got it). Shame that our buddy Mr PCTorque edited my last post (previous ID was lazyfox, now locked of course) comparing the VAIO favourably to the wobbly-screened Sager 8890, in which I referred to the cheap brittle white plastic the Clevo-built machines are made of, and the apparently rampant overheating and reliability issues. Sony's customer service may suck, but then it's customers don't seem to need it quite as much as Sager's - sounds like they should have revolving doors installed for the RMAs.

PCTorque will of course edit this one too to save his sales, but hopefully a few people will see it before he gets to it and realise you can't believe all you read on this forum. How many other Sager-negative posts are edited by him, I wonder?

Good luck with your machines, guys. I'm sorry you weren't warned.
I was warned, and I knew already about this. It may have a cracks, and the plastic might be less quality than Sony, but my 5690 still whoops your notebooks ass in benchmarks
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post #132 of 170
6/28/04 at 8:13pm
Ah... benchmarks, benchmarks, benchmarks... games run really well when the machine's at the repairer. These ATI 9xxx super turbo 128Mb graphics cards are also great - until they lock up after 20 minutes because of overheating. I bought a machine for work and real life, not for games or scoring geek points in 3DMark. Benchmarks schmenchmarks. With 1GB RAM, a 2.2Ghz P4-M upgrade and a Hitachi 7200 rpm drive my Sony's just as snappy in Photoshop and Quarkxpress as a 2.8Ghz P4 desktop with 800Mhz FSB. And it's these two progs which earn my money. But oh no... I can't play Far Cry at 50fps... the shame, the shame...
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post #133 of 170
6/28/04 at 8:21pm
Hey this is fun... PC Torque hasn't sanitised/axed my posts yet.
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post #134 of 170
6/28/04 at 9:28pm
Quote:
Originally Posted by vroomvroom
Hey this is fun... PC Torque hasn't sanitised/axed my posts yet.
Why would PC Torque or the moderators get rid of your posts. They are so entertaining. We, the educated, simply have pity for you. Please keep us entertained.
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post #135 of 170
6/28/04 at 10:01pm
He edited my final post last year by stripping out negative remarks about Sager, then locked my user account. Choose not to believe me if you will. Issue closed.
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post #136 of 170
6/29/04 at 4:30pm
Thread Starter 
Quote:
Originally Posted by vroomvroom
Ah... benchmarks, benchmarks, benchmarks... games run really well when the machine's at the repairer. These ATI 9xxx super turbo 128Mb graphics cards are also great - until they lock up after 20 minutes because of overheating. I bought a machine for work and real life, not for games or scoring geek points in 3DMark. Benchmarks schmenchmarks. With 1GB RAM, a 2.2Ghz P4-M upgrade and a Hitachi 7200 rpm drive my Sony's just as snappy in Photoshop and Quarkxpress as a 2.8Ghz P4 desktop with 800Mhz FSB. And it's these two progs which earn my money. But oh no... I can't play Far Cry at 50fps... the shame, the shame...
ISSUE REOPENED! FROM UPS@!
Ive owned a 5650.5680,and a 8790 ... I had NO PROBELMS with overheating... as so far only the 56xx seem to have the lcd housing crack issues. This is the first time in 2+ yrs i had to send a sager back for repair. You can have you sony..ill still take a sager over it anyday of the week... ALso everyone has there own reasons for purchasing a laptop.. for u a 2yr HP would be fine for what u do.
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post #137 of 170
6/30/04 at 3:35pm
w00t! Sager just told me they fixed the cracks and loosened the hinges for me. It's on the way back already after only 24 hours of being there
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post #138 of 170
6/30/04 at 3:51pm
Thread Starter 
kewl kewl
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post #139 of 170
7/1/04 at 11:52am
Just got it back. Cracks fixed, new case, MUCH looser hinges. It's PERFECT now. Thank you Sager. All this in less than a week
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post #140 of 170
7/6/04 at 10:39am
any way to losen up the hinges your self or will you have to ship it back to them?
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